- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2017 Keystone Passport Problems, complaints & recalls
Owners have filed 1 complaint about the 2017 Keystone Passport with NHTSA, most often about the brakes (1). It is covered by 3 recalls, the latest in November 2017 for the equipment. For comparison, the 2016 has 0 and the 2018 has 0.
NHTSA data checked
CAbout as many problems as a typical Passport year, for its age
#381 most complained-about 2017 vehicle
- Complaints
- 1
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2017 Keystone Passport problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2017 Keystone Passport recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
- The risk
- If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
- The fix
- Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
- The problem
- Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.
- The risk
- If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.
- The fix
- Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-252.
What owners say
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1 complaints about the 2017 Keystone Passport
Newest first, as filed with NHTSA by owners.
The trailer had a severed brake wire, the result of an installation issue. The wire was too loose and was allowed to rest on rotating components. The other three wheels also had loose wires that the technician had to secure, though they didn't need to be mended. The problem was first noticed while the vehicle was in motion on a city street. The brake control box was reading short circuit and eventually went to an overloaded condition and stopped applying the brakes altogether.
Keystone Passport: every year compared
All Passport years2017 Keystone Passport vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Keystone Passport | 1 | 3 | C | |
| 2017 Keystone Montana | 8 | 1 | C | Compare |
| 2017 Keystone Bullet | 4 | 2 | C | Compare |
| 2017 Keystone Outback | 4 | 3 | D | Compare |
| 2017 Keystone Cougar | 3 | 7 | D | Compare |
| 2017 Keystone Fuzion | 3 | 3 | B | Compare |
| 2017 Keystone Keystone | 3 | 0 | C | Compare |
| 2017 Keystone Alpine | 1 | 2 | B | Compare |
| 2017 Keystone Residence | 1 | 1 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Keystone Passport
Does the 2017 Keystone Passport have any recalls?
Yes - NHTSA lists 3 recalls for the 2017 Keystone Passport: equipment (November 2017); air conditioner (August 2016); non-powered axle assembly (May 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2017 Keystone Passport?
By the complaints owners filed with NHTSA, the most common problem areas are the brakes (1).
How many complaints has the 2017 Keystone Passport had?
1 complaints have been filed with NHTSA, the first on October 14, 2017 and the latest on October 14, 2017. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2017 Keystone Passport a reliable vehicle?
Its Safety Index is 52 out of 100 (grade C: about as many problems as a typical Keystone Passport year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Keystone Passport years have the most complaints?
2011 (2), 2009 (1), 2010 (1). See every Keystone Passport year compared.
What should I do if my 2017 Keystone Passport has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data