The problem
Keystone is recalling certain model year 2008-2010 cougar and laredo trailers and fifth wheel vehicles. These vehicles have experienced a limited number of failures with its spare tire carriers in particular, the spare tire carriers, when combined with a 16" spare tire and when installed on the bumper of a slide out bike/storage rack, may break or crack after time causing the spare tire to fall off.
The risk
If the tire carrier fails causing the tire to come loose, there is an increased risk of personal injury and property damage.
The fix
The remedy is to replace the spare tire carrier with a new spare tire carrier free of charge. The safety recall began onmarch 8, 2010. Owners may contact keystone at 1-866-425-4369.
Contacts
Keystone rv recall no. 10-129. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V063000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.