The problem
Pierce is recalling 76 my 2007-2008 arrow xt and velocity fire trucks equipped with caterpillar c13 diesel engines. The extension pipes attached to the aftertreatment regeneration device (ard) may develop a hole, and heat and flame may escape during a regeneration of the diesel particulate filter.
The risk
THIS MAY RESULT IN A FIRE HAZARD.
The fix
Pierce is working with caterpillar to repair these vehicles (please see 08e054). Owners may contact caterpillar at 1-800-447-4986 or pierce at 1-920-832-3000.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pierce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V574000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.