- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
- The risk
- If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
- The fix
- Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Vehicle safety record
2007 Pierce Velocity Problems, complaints & recalls
No owner complaints about the 2007 Pierce Velocity have been filed with NHTSA. It is covered by 15 recalls, the latest in January 2019 for the software.
NHTSA data checked
DMore problems than a typical Velocity year, for its age
- Complaints
- 0
- Recalls
- 15
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2007 Pierce Velocity recalls 15
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
- The risk
- If the bracket falls, it could strike a person below.
- The fix
- Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
- The risk
- Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
- The problem
- Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components."
- The risk
- In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.
- The fix
- Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.
- The problem
- Pierce is recalling certain model year 2007-2010 Velocity and Impel fire trucks manufactured from June 6, 2007, through October 30, 2010. The springs inside the inner door handles may allow the door to open inadvertently.
- The risk
- If the door inadvertently opens while the vehicle is in motion, the occupants may fall out and suffer personal injury.
- The fix
- Pierce will notify owners, and dealers will replace the inner door handles, free of charge. The recall began during May 2013. Owners may contact Pierce at 1-920-832-3000.
- The problem
- Pierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (esc) modules, manufactured from december 19, 2007, through october 7, 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. This might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
- The risk
- If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
- The fix
- Pierce is working with meritor wabco and will replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.
- The problem
- Pierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. The steering gear bracket may fracture and break. If this occurs the steering gear may detach from the vehicle.
- The risk
- Detachment of the steering gear will result in a loss of steering control that could cause a crash.
- The fix
- Pierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. The safety recall began on october 12, 2010. Owners are being instructed to inspect the steering gear bracket prior to each trip. The remedy to repair this defect is expected to begin no earlier the january 31, 2011. Owners may contact pierce at 1-888-974-3723.
- The problem
- Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, enforcer, impel, quantum, and velocity fire trucks manufactured from october 11, 2006 through june 16, 2010 and equipped with meritor wabco ex225 rear disc brakes and onspot automatic tire chains. The meritor wabco ex225 rear disc brake caliper may interfere with the onspot automatic tire chain brackets. This interference may restrict the caliper from full movement.
- The risk
- If this interference occurs, braking performance may be reduced without warning and a crash may occur.
- The fix
- Dealers will install new automatic tire chain brackets. The new brackets provide additional clearance for the full actuation of the disc brake calipers. This service will be performed free of charge. The safety recall began in july 2010. Owners may contact pierce at 1-920-832-3000.
- The problem
- Pierce is recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. These trucks may be equipped with drop-down fire hose trays mounted under the front bumper. The hose tray latch may accidentally open while the vehicle is in motion.
- The risk
- If this occurs the fire hose may drop to the roadway without warning. Potential injury to people and property may occur. The sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.
- The fix
- A new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. The safety recall began on october 4, 2010. Owner may contact pierce at 1-920-832-3000.
- The problem
- Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, lance, quantum, and velocity emergency vehicles manufactured from december 20, 2006, through february 1, 2010, equipped with detroit diesel series 60 engines. The engine may shut down unexpectedly when a diesel particulate filter over temperature condition is detected.
- The risk
- Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
- The fix
- Owners will be notified by detroit diesel and detroit diesel will repair the vehicles free of charge by reprogramming the engine control logic to illuminate a malfunction indicator light without requesting engine shutdown. Please see daimler trucks' defect report 10e-005. The safety recall began on may 28, 2010. Owners may contact daimler trucks at 1-800-547-0712 or pierce at 1-920-832-3000.
- The problem
- Pierce is recalling certain model year 2007 through 2009 fire trucks equipped with side-roll protection systems. The sensor designed to detect vehicle roll can malfunction resulting in an inadvertent deployment of the protection system.
- The risk
- Inadvertent deployment of the side-roll protection system could result in a vehicle crash or injury to an out of position occupant.
- The fix
- Pierce will notify owners and the vehicles will be repaired free of charge. The safety recall began on august 31, 2009. Owners may contact pierce toll-free at 1-888-974-3723.
- The problem
- Pierce is recalling 167 my 2007-2008 velocity and impel fire trucks. A battery box is positioned on both sides of the chassis frame directly under the cab. Cab interference may occur with the positive battery post and the aluminum cab floor substructure.
- The risk
- If metal-to-metal contact were to happen, an electrical arcing between the cab and battery could occur increasing the risk of electrical short circuit and a fire.
- The fix
- Owners will receive a remedy kit along with instructions and should inspect the positive battery posts to make sure the protective caps have not worn away, if contact with the cab has occurred, replace the battery post protective caps. This remedy will be free of charge. The recall began on april 6, 2009. Owners may contact pierce at 1-888-974-3723.
- The problem
- Pierce is recalling 15 my 2007-2008 dash, enforcer, impel, quantum and velocity fire trucks equipped with arvinmeritor rear disc brakes and hendrickson firemaax suspension. Interference with the brake caliper adjuster bolt sleeve and the suspension beam may occur. This interference may occur if the right hand and left hand brake components were assembled on the wrong side of the axle. The adjuster bolt is designed to rotate as the brake pads wear. If the sleeve becomes damaged, the sleeve may prevent the adjuster from rotating.
- The risk
- If the adjuster can not rotate, brake performance may be compromised and a crash may occur.
- The fix
- Dealers will adjust the bolt sleeve and the proper components free of charge. All owners have been notified by arvinmeritor.
- The problem
- Pierce is recalling 76 my 2007-2008 arrow xt and velocity fire trucks equipped with caterpillar c13 diesel engines. The extension pipes attached to the aftertreatment regeneration device (ard) may develop a hole, and heat and flame may escape during a regeneration of the diesel particulate filter.
- The risk
- THIS MAY RESULT IN A FIRE HAZARD.
- The fix
- Pierce is working with caterpillar to repair these vehicles (please see 08e054). Owners may contact caterpillar at 1-800-447-4986 or pierce at 1-920-832-3000.
- The problem
- On certain fire trucks equipped with trw steering gears, models tas85 and rcs85, these steering gears contain potentially defective sector shafts with an incorrect gear tooth which may interfere with the rack-piston teeth, resulting in a stick or bind condition.
- The risk
- This condition has the potential to cause the steering gear to stall and restrict the steering turning angle of the vehicle which could result in a vehicle crash.
- The fix
- Pierce is working with trw to replace the defective steering gear (please see 07e101). The recall began on january 11, 2008. Owners ontact trw at 765-429-1768 or pierce at 920-832-3249.
What owners say
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No complaints about the 2007 Pierce Velocity yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Pierce Velocity: every year compared
All Velocity years2007 Pierce Velocity vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2007 Pierce Velocity | 0 | 15 | D | |
| 2007 Pierce Impel | 3 | 12 | F | Compare |
| 2007 Pierce Dash | 1 | 13 | F | Compare |
| 2007 Pierce Enforcer | 1 | 11 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2007 Pierce Velocity
Does the 2007 Pierce Velocity have any recalls?
Yes - NHTSA lists 15 recalls for the 2007 Pierce Velocity: software (January 2019); structure (July 2018); axle shaft (May 2017); door (May 2013) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2007 Pierce Velocity had?
None have been filed with NHTSA so far.
Is the 2007 Pierce Velocity a reliable vehicle?
Its Safety Index is 35 out of 100 (grade D: more problems than a typical Pierce Velocity year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2007 Pierce Velocity has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data