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Safety recall · 10V423000

Steering Pierce recall

PIERCE MANUFACTURING reported this recall to NHTSA on September 21, 2010. It covers about 2,652 vehicles across 66 model years listed below. The repair is free.

Campaign
10V423000
Reported
Sep 21, 2010
Vehicles
2,652
Area
Steering

The problem

Pierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. The steering gear bracket may fracture and break. If this occurs the steering gear may detach from the vehicle.

The risk

Detachment of the steering gear will result in a loss of steering control that could cause a crash.

The fix

Pierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. The safety recall began on october 12, 2010. Owners are being instructed to inspect the steering gear bracket prior to each trip. The remedy to repair this defect is expected to begin no earlier the january 31, 2011. Owners may contact pierce at 1-888-974-3723.

Contacts

Pierce safety recall no. 74B207. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Pierce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V423000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 10V423000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. PIERCE MANUFACTURING's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 10V423000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 10V423000 announced?

PIERCE MANUFACTURING reported it to NHTSA on September 21, 2010. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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