- The problem
- Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
- The risk
- Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
- The fix
- Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Vehicle safety record
2000 Pierce Arrow XT Problems, complaints & recalls
No owner complaints about the 2000 Pierce Arrow XT have been filed with NHTSA. It is covered by 3 recalls, the latest in May 2017 for the axle shaft.
NHTSA data checked
AFar fewer problems than a typical Arrow XT year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2000 Pierce Arrow XT recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab to fall until the safety catch activates.
- The risk
- If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.
- The fix
- Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B240.
- The problem
- Pierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. The steering gear bracket may fracture and break. If this occurs the steering gear may detach from the vehicle.
- The risk
- Detachment of the steering gear will result in a loss of steering control that could cause a crash.
- The fix
- Pierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. The safety recall began on october 12, 2010. Owners are being instructed to inspect the steering gear bracket prior to each trip. The remedy to repair this defect is expected to begin no earlier the january 31, 2011. Owners may contact pierce at 1-888-974-3723.
What owners say
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No complaints about the 2000 Pierce Arrow XT yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Pierce Arrow XT: every year compared
All Arrow XT years2000 Pierce Arrow XT vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2000 Pierce Arrow XT | 0 | 3 | A | |
| 2000 Pierce Dash | 3 | 8 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2000 Pierce Arrow XT
Does the 2000 Pierce Arrow XT have any recalls?
Yes - NHTSA lists 3 recalls for the 2000 Pierce Arrow XT: axle shaft (May 2017); equipment (October 2013); steering (September 2010). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2000 Pierce Arrow XT had?
None have been filed with NHTSA so far.
Is the 2000 Pierce Arrow XT a reliable vehicle?
Its Safety Index is 86 out of 100 (grade A: far fewer problems than a typical Pierce Arrow XT year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Pierce Arrow XT years have the most complaints?
2016 (7), 2005 (1), 2008 (1). See every Pierce Arrow XT year compared.
What should I do if my 2000 Pierce Arrow XT has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data