- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107' ladder and 110' platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.
- The risk
- A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
- The fix
- Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.
Vehicle safety record
2021 Pierce Arrow XT Problems, complaints & recalls
No owner complaints about the 2021 Pierce Arrow XT have been filed with NHTSA. It is covered by 8 recalls, the latest in April 2026 for the boom / crane / ladder.
NHTSA data checked
DMore problems than a typical Arrow XT year, for its age
- Complaints
- 0
- Recalls
- 8
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2021 Pierce Arrow XT recalls 8
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2019-2023 Arrow XT, Enforcer, and Velocity mid-mount tower trucks equipped with an aerial platform basket. The electrical connector to the aerial turntable wiring harness may not be properly secured, which can result in connector corrosion and affect the leveling ability of the platform basket.
- The risk
- An inability for the platform basket to maintain level can result in the basket tipping, increasing the risk of injury.
- The fix
- Pierce will replace the aerial turntable wiring harness, free of charge. Owner notification letters were mailed December 14, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B330.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.
- The risk
- A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.
- The fix
- Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B326.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
- The risk
- The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
- The fix
- Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2021-2022 Velocity, Impel, Enforcer, Arrow XT, Quantum, and Dash CF trucks. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
- The risk
- A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed on October 4, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B321.
- The problem
- Pierce Manufacturing (Pierce) is recalling one 2021 Arrow XT firetruck equipped with a Cummins generator set. The lifting cables may be improperly crimped.
- The risk
- An improperly crimped cable may come out of place during a lifting operation, possibly causing the generator set to fall, increasing the risk of injury.
- The fix
- Cummins will inspect the lifting cable, and either replace the cable or install a warning label, free of charge. Owner notification letters were mailed on October 8, 2021. Owners may contact Pierce's customer service at 1-888-974-3723.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
- The risk
- A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
- The fix
- On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- The risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- The fix
- Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1-888-974-3723.
What owners say
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No complaints about the 2021 Pierce Arrow XT yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Pierce Arrow XT: every year compared
All Arrow XT years2021 Pierce Arrow XT vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2021 Pierce Arrow XT | 0 | 8 | D | |
| 2021 Pierce Ladder And Platform | 1 | 1 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2021 Pierce Arrow XT
Does the 2021 Pierce Arrow XT have any recalls?
Yes - NHTSA lists 8 recalls for the 2021 Pierce Arrow XT: boom / crane / ladder (April 2026); wiring (December 2023); boom / crane / ladder (February 2023); mechanical (October 2022) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2021 Pierce Arrow XT had?
None have been filed with NHTSA so far.
Is the 2021 Pierce Arrow XT a reliable vehicle?
Its Safety Index is 39 out of 100 (grade D: more problems than a typical Pierce Arrow XT year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Pierce Arrow XT years have the most complaints?
2016 (7), 2005 (1), 2008 (1). See every Pierce Arrow XT year compared.
What should I do if my 2021 Pierce Arrow XT has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data