Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107' ladder and 110' platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear...
1998-2026 · 29 model years
Pierce Arrow XT Problems by year
Owners have filed 9 complaints about the Pierce Arrow XT across 29 model years, and it has 56 recalls. The 2016 has the most complaints once its age is allowed for (7). The most reported problem area is the suspension, followed by the seats & seat belts.
- Complaints
- 9
- Recalls
- 56
- Crashes
- 0
- Fires
- 2
- Injuries
- 3
- Deaths
- 0
Arrow XT complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Arrow XT problems
Pierce Arrow XT recalls 56
Pierce Manufacturing (Pierce) is recalling certain 2025 Velocity, Saber, Impel, Enforcer, and Arrow XT vehicles. The steering linkage arm bolt may come loose, resulting in the steering linkage arm detaching from the steering motor.
Pierce Manufacturing (Pierce) is recalling certain 2019-2023 Arrow XT, Enforcer, and Velocity mid-mount tower trucks equipped with an aerial platform basket. The electrical connector to the aerial turntable wiring harness may not be properly secured, which...
Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge...
Pierce Manufacturing (Pierce) is recalling certain 2022 Saber, Enforcer, and Arrow XT fire trucks. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Pierce Manufacturing (Pierce) is recalling certain 2021-2022 Velocity, Impel, Enforcer, Arrow XT, Quantum, and Dash CF trucks. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Pierce Manufacturing (Pierce) is recalling one 2021 Arrow XT firetruck equipped with a Cummins generator set. The lifting cables may be improperly crimped.
Covers2021 Pierce Arrow XT
Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high...
Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Pierce Manufacturing (Pierce) is recalling 2020 Arrow XT, Impel, and Enforcer vehicles equipped with battery-powered 3600 wireless remote controller units used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is...
Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.
Latest Arrow XT complaints
While working at the scene of a residential structure fire, the Pierce aerial ladder was extended with three firefighters on the platform conducting ventilation operations. During the operation fire conditions rapidly changed engulfing the platform in fire. A crew member on the platform engaged the control pulling it down to raise the aerial device and the aerial slammed into roof of the residential structure, the aerial device lowering instead of raising. This increased the intensity of the fire and created...
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warning alarms to go off on the CommandZone screen including collision avoidance and temperature warning. A firefighter on the turntable seeing what was happening raised the aerial device utilizing the controls on the turntable. Fearing for their lives, one firefighter jumped off the platform to an adjoining roof and the other two firefighter descended down the aerial ladder. Two firefighters received 1st degree burns and one firefighter received 2nd degree burns to his scalp. The platform of the aerial device sustained significant heat damage as depicted in the attached photos. This vehicle was part of NHSTA recall 19V-022, Pierce's recall number is 74B295. Pierce states the recall was completed on this vehicle on April 4, 2019. At this time we are waiting on Pierce Manufacturing to provide further direction on repairs.
While operating on an incident , pat708 was in the process of extending when the ladder swung to the right without any rotation control being used. The unexpected rotation was approx. 10' To the right. This happened one additional time on the same incident with the same variables in place. This unit was oos last week for the same problem with no obvious solution. Pierce dealer took unit back; after extensive testing they were able to duplicate the uncontrolled movement. They installed a data recorder; data collected showed a bad control module, which was replaced. Unit returned to montgomery county and was placed back in service at station 8.
During a drivers training test the aerial was being extended in slow mode, with out warning the aerial swung 30 feet to the right at fast rate of speed. During the event no contact was made with the right/left rotation control. The aerial was taken out of service as a safety concern. After extensive testing at cmf, the problem could not be duplicated and unit was returned to service.
Unit was being used by the "aerial apparatus operator class" at the academy. Instructor stated that the ladder was being operated from the bucket while slightly extended and at approximately a 35 degree angle. Instructor stated that the ladder was being rotated to the right and when the rotation control was released, the ladder continued to rotate right about 20-30 feet after the control was released. Instructor said that the rotation seemed to bump up to full speed when this occurred. Instructor said that at the...
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time the ladder stopped moving by itself, he was jiggling the rotation control to see if it was stuck, but was not certain that this is what brought the ladder to a stop. Instructor attempted to recreate this but was unable to. Truck had been running for about 1 1/2 hours when this occurred. The rotation control was the only control being operated at the time this happened.
Vehicle parked, jacking system down as required for aerial operation, aerial being operated from the platform bucket, made an uncontrolled movement to the right after being rotated left, then being extended. Aerial made an abrupt rotation to the right uncontrolled and struck a flagpole. ## Vin passed ## pierce arrow xt 2016 100' aerial platform ##
Bolts securing sway bar to suspension coming loose again (second time). Replaced hardware and torqued. Dealer performed first repair. We have hardware here from first repair.
Questions about the Pierce Arrow XT
Which Pierce Arrow XT years have the most problems?
Which Pierce Arrow XT years have the fewest complaints?
What are the most common Pierce Arrow XT problems?
Across every model year, owners report problems with the suspension (2), seats & seat belts (1), engine & cooling (1) most often.
How many recalls does the Pierce Arrow XT have?
NHTSA lists 56 recalls across all Pierce Arrow XT model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data