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Vehicle safety record

2003 Pierce Lance Problems, complaints & recalls

No owner complaints about the 2003 Pierce Lance have been filed with NHTSA. It is covered by 8 recalls, the latest in October 2013 for the equipment.

NHTSA data checked

DMore problems than a typical Lance year, for its age

Complaints
0
Recalls
8
Crashes
0
Fires
0
Injuries
0
Deaths
0

2003 Pierce Lance recalls 8

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

13V5250003,115 vehicles affected

The problem
Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab to fall until the safety catch activates.
The risk
If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.
The fix
Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B240.

Fuel system

11V3840006,803 vehicles affected

The problem
Pierce has decided that certain model year 1995-2008 arrow xt, dash, custom contender, lance, enforcer, pierce arrow, quantum, saber and commercial fire trucks manufactured from january 2, 1995, through january 21, 2008, contain a safety defect. These vehicles are equipped with fuel tank straps that may corrode due to winter road salt or liquid de-icing chemicals. If the fuel tank straps corrode sufficiently, the fuel tank supporting straps may fracture and the fuel tank may fall from the vehicle.
The risk
The vehicles may lose power and stall. In addition, the fuel tank may rupture and spill diesel fuel on the roadway. Either of these outcomes may cause a fire truck or surrounding vehicles to slip or slide on the roadway surface, increasing the risk of a crash.
The fix
For fire trucks that are less than 10 years old, dealers will inspect the fuel tank straps and replace them if necessary with stainless steel straps free of charge. For vehicles that are older than 10 years, pierce is not offering a free remedy, but will offer for purchase replacement fuel tanks straps and provide instructions for installation. The safety recall began on august 27, 2011. Owners may contact pierce at 1-920-832-3000.

Vehicle speed control: accelerator pedal

11V2550005,022 vehicles affected

The problem
Pierce is recalling certain model year 1999-2008 arrow xt, dash, lance, and enforcer fire apparatus manufactured from june 22, 1999, through may 12, 2008, and equipped with an electronic accelerator pedal. After repeated use with excessive force, the accelerator pedal arm may bend and cause the pedal to move closer to the floor. If the pedal arm bends far enough, the pedal may contact the cab floor without warning and stick in the full throttle position.
The risk
If the accelerator pedal becomes stuck, the operator may lose control of the vehicle increasing the risk of a crash.
The fix
Dealers will remove the existing accelerator arm and install a redesigned pedal arm free of charge. The safety recall is expected to begin on or about may 9, 2011. Owners may contact pierce at 1-920-832-3000.

Steering

10V4230002,652 vehicles affected

The problem
Pierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. The steering gear bracket may fracture and break. If this occurs the steering gear may detach from the vehicle.
The risk
Detachment of the steering gear will result in a loss of steering control that could cause a crash.
The fix
Pierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. The safety recall began on october 12, 2010. Owners are being instructed to inspect the steering gear bracket prior to each trip. The remedy to repair this defect is expected to begin no earlier the january 31, 2011. Owners may contact pierce at 1-888-974-3723.

Structure: bumpers

10V30000025 vehicles affected

The problem
Pierce is recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. These trucks may be equipped with drop-down fire hose trays mounted under the front bumper. The hose tray latch may accidentally open while the vehicle is in motion.
The risk
If this occurs the fire hose may drop to the roadway without warning. Potential injury to people and property may occur. The sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.
The fix
A new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. The safety recall began on october 4, 2010. Owner may contact pierce at 1-920-832-3000.

Service brakes: hoses, lines / piping, and fittings

05V355000150 vehicles affected

The problem
On certain fire trucks, interference may occur between the aerial front axle interlock sensor bracket and the front air brake hose. This condition occurs during full turn steering and full suspension jounce compression.
The risk
This interference may cause chafing leading to a potential front air brake hose failure. In the event of a front brake hose failure, loss of front braking will occur, increasing the risk of a crash.
The fix
Dealers will remove the existing front axle interlock sensor bracket and install a new bracket in a new location avoiding the front axle brake hose. The recall began on october 13, 2005. Owners may contact pierce at 920-832-3249.

Seats

05V35100090 vehicles affected

The problem
Certain fire trucks with command cabs fail to comply with the requirements of federal motor vehicle safety standard no. 207,"Seating systems." The rescue body offerings do not meet the pull test requirements. The pedestal seat was mounted by drilling and tapping the cab or body floor.
The risk
In the event of a crash, the pedestal seat fasteners could fail to restrain the seat, increasing the risk of injury to the seat occupant.
The fix
Dealers will inspect the seat pedestals. If the seat was mounted with tapped fasteners, the fasteners will be removed and a hole will be drilled to replace the mounting fasteners with 7/16" bolts and nuts. The recall began on august 19, 2005. Owners may contact pierce at 920-832-3249.

Seats

05V0720001,600 vehicles affected

The problem
Certain fire trucks fail to comply with the requirements of federal motor vehicle safety standard no. 207, 'Seating systems.' The seat tether restrains the seat during pull testing as the suspension components are not designed to restrain the seat on their own. The suspension seat tethers are too long.
The risk
The occupant will experience insufficient suspension seat restraint which could lead to personal injury or death in the event of a crash.
The fix
Dealers will replace suspension seat tethers with shorter tethers. The recall began on april 11, 2005. Owners may contact pierce at 1-888-974-3723.

What owners say

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No complaints about the 2003 Pierce Lance yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Pierce Lance: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20070700-C
20060600-C
20050600-C
20040800-D
20030800-D
20020700-C
20010600-C
20000700-C
19990500-C
All Lance years

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Questions about the 2003 Pierce Lance

Does the 2003 Pierce Lance have any recalls?

Yes - NHTSA lists 8 recalls for the 2003 Pierce Lance: equipment (October 2013); fuel system, other (July 2011); accelerator pedal (April 2011); steering (September 2010) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2003 Pierce Lance had?

None have been filed with NHTSA so far.

Is the 2003 Pierce Lance a reliable vehicle?

Its Safety Index is 36 out of 100 (grade D: more problems than a typical Pierce Lance year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2003 Pierce Lance has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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