The problem
Navistar is recalling 61,316 my 2001 through 2009 ic be, ce, and fe model commercial and school buses manufactured between february 2, 2000 and june 2, 2008, equipped with an entrance door stepwell heater feature code 0048pms or 0548001 and/or a rear wall mounted heater feature code 0048tar or 0048psx. The affected heater units may fail in low speed operation causing elevated temperatures.
The risk
Elevated temperatures can result in a fire, possibly resulting in property damage, personal injury, or death.
The fix
An interim letter was mailed on february 20, 2009, to communicate the defect and recommend action to mitigate the risk until the final remedy and customer notification could be provided at a later date. The manufacture filed an amended defect report dated march 27, 2009 advising that a final remedy has been developed and parts are being manufactured. The safety recall began on june 2, 2009. Owners may contact navistar toll-free at 1-800-448-7825.
Contacts
Navistar's recall no. 09501. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized IC, IC Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V052000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.