The problem
Orion is recalling 286 model year 2007 through 2009 transit buses manufactured between december 2007 and april 2009. The bond of the glass to the aluminum frame of the passenger windows is not adequate enough to hold the window attached to the frame.
The risk
The window could dislodge from the bus while in operation, possibly becoming a road hazard to other motorists which could result in a vehicle crash.
The fix
Orion will notify owners and the moving window portion will be replaced free of charge. The safety recall is expected to begin on or before july 15, 2009. Owners may contact hehr international at 1-989-845-3067 or orion at 1-800-716-7466.
Contacts
Daimler recall no. 09-182. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V215000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.