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Vehicle safety record

2007 Orion Vii Problems, complaints & recalls

Owners have filed 1 complaint about the 2007 Orion Vii with NHTSA, most often about the electrical system (1) and the fuel system (1). Those complaints describe 1 fire. It is covered by 9 recalls, the latest in May 2015 for the engine. For comparison, the 2006 has 0 and the 2008 has 0.

NHTSA data checked

CAbout as many problems as a typical Vii year, for its age

#445 most complained-about 2007 vehicle

Complaints
1
Recalls
9
Crashes
0
Fires
1
Injuries
0
Deaths
0

Most common 2007 Orion Vii problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2007 Orion Vii recalls 9

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Engine

15V288000455 vehicles affected

The problem
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
The risk
If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.
The fix
Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357.

Engine

14V106000455 vehicles affected

The problem
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
The risk
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
The fix
Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357. Cummins' number for this recall is C1462 (for ISL G engines) or C1461 (for ISX12 G) engines.

Electrical system

13V4760003,009 vehicles affected

The problem
Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.
The risk
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
The fix
DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.

Visibility: glass, side / rear

09V318000824 vehicles affected

The problem
Daimler bus north america is recalling certain model year 2006 through 2009 orion vii transit buses manufactured from december 2007 through july 2009. The passenger windows have a tip-in transom window which is attached by screws. These screws may loosen and the window may dislodge and fall into the bus.
The risk
A COLLAPSING WINDOW COULD INJURE PASSENGERS.
The fix
An interim notice was sent to owners on october 21, 2009 instructing them to check that the screws are properly tightened and to inspect them periodically. A permanent repair is now available and owners will be provided instructions to repair the buses free of charge. An owner notification advising owners about the permanent free remedy will be mailed on or about august 27, 2010. Owners may contact daimler buses north america at 1-800-716-7466.

Visibility: glass, side / rear

09V215000286 vehicles affected

The problem
Orion is recalling 286 model year 2007 through 2009 transit buses manufactured between december 2007 and april 2009. The bond of the glass to the aluminum frame of the passenger windows is not adequate enough to hold the window attached to the frame.
The risk
The window could dislodge from the bus while in operation, possibly becoming a road hazard to other motorists which could result in a vehicle crash.
The fix
Orion will notify owners and the moving window portion will be replaced free of charge. The safety recall is expected to begin on or before july 15, 2009. Owners may contact hehr international at 1-989-845-3067 or orion at 1-800-716-7466.

Seats: seat heater / cooler

09V099000804 vehicles affected

The problem
Daimler bus is recalling 804 my 2006-2009 transit buses equipped with a new york custom seat heater. Currently, the terminal connection of the seat heater is immediately located next to the seat bus bar. Should conductive material or debris, such as a washer, enter between the terminal connection and the seat bus bar, a short circuit could occur.
The risk
A short circuit between the seat bus bar and the adjacent terminal connection could overheat the wire, possibly resulting in a fire.
The fix
Dealers will inspect buses for debris and will relocate the terminal connection away from the bus bar. This service will be performed free of charge. The recall is expected to begin during april 2009. Owners may contact daimler buses at 905-403-7807.

Engine and engine cooling: diesel

08V480000175 vehicles affected

The problem
Daimler buses is recalling 175 my 2004-2008 orion v and vii buses equipped with a cummins isl diesel engines. Due to various alternator cable routing configurations, it may be possible for the cable to rub on engine components.
The risk
When the cable rubbing is not detected during regular maintenance inspections, the insulation can rub to expose the electrified cable. Arcing can cause a fire to occur.
The fix
Daimler buses will reroute the alternator cable to ensure that the cable does not contact engine components. The recall is expected to begin on or before january 2009. Owners may contact daimler buses at 1-800-716-7466.

Engine and engine cooling

07V37900071 vehicles affected

The problem
On certain transit buses equipped with cummins engines configured with diesel particulate filters (dpf) and ultra compact modules (ucm), the ucm may fail. The ucm is located in a wiring harness inside the engine compartment on the curb side.
The risk
The engine may stall and the ucm may fail causing a fire.
The fix
Owners will be provided with instructions and parts to replace the 5 amp circuit breaker with a 2 amp fuse to mitigate the failure of the ucm from subsequently causing a fire. The recall began on january 25, 2008. Owners may contact dcbusna/orion bus at 905-403-7832.

Engine and engine cooling: exhaust system

07V32600096 vehicles affected

The problem
On certain transit buses built with cummins isl engines, the exhaust elbow was incorrectly assembled and welded during production. The upper flange has a butt type weld instead of a fillet type weld.
The risk
An exhaust system that is not maintained to ensure that there are no leaking sections can cause heat damage to surrounding components increasing the risk of a fire.
The fix
Owners will be reimbursed for the replacement of the exhaust elbow. The recall began during september 2007. Owners may contact orion at 1-800-716-7466.

What owners say

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1 complaints about the 2007 Orion Vii

Newest first, as filed with NHTSA by owners.

Fuel systemElectrical systemFire

A port authority owned 2006 orion vi diesel powered airport shuttle bus was destroyed by fire on 6/28/08 at about 12:00 a.M. Fortunately the bus was not carrying passengers at the time, as the fire spread quickly and destroyed the bus even though it was equipped with an on-board fire suppression system that discharged agent into the engine compartment. Following an investigation by a forensic engineer with extensive experience in diesel fires, it was determined that the probable cause of the fire was the wear and...

Read the full complaint

shorting of wires from the alternator that were chaffing on the #5 cylinder diesel injector line. Upon removal it was discovered that the line was melted and a hole burned through the steel tube allowing the spraying of high pressure diesel fuel. Upon investigating other buses of the same manufacturing group approximately 15 out of 17 buses displayed at least some wear, and 7 had physical grooving on the injector line. *Tr

Filed Incident Fuel system, other · Electrical systemNHTSA 10239647

Orion Vii: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20110400-B
20100500-B
20091800Engine & coolingC
200801100-D
20071901Electrical systemC
20060900-C
200501200-D
200401400-D
20030800-C
All Vii years

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Questions about the 2007 Orion Vii

Does the 2007 Orion Vii have any recalls?

Yes - NHTSA lists 9 recalls for the 2007 Orion Vii: engine (May 2015); engine (March 2014); electrical system (September 2013); glass, side / rear (August 2009) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2007 Orion Vii?

By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (1), fuel system (1).

How many complaints has the 2007 Orion Vii had?

1 complaints have been filed with NHTSA, the first on August 25, 2008 and the latest on August 25, 2008. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.

Is the 2007 Orion Vii a reliable vehicle?

Its Safety Index is 42 out of 100 (grade C: about as many problems as a typical Orion Vii year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Orion Vii years have the most complaints?
What should I do if my 2007 Orion Vii has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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