- The problem
- Daimler Buses North America (DBNA) is recalling certain model year 2010-2012 Orion VII transit buses manufactured April 5, 2010, to October 31, 2012, equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
- The risk
- If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
- The fix
- DBNA will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 29, 2016. Owners may contact DBNA customer service at 1-905-403-1111.
Vehicle safety record
2011 Orion Vii Problems, complaints & recalls
No owner complaints about the 2011 Orion Vii have been filed with NHTSA. It is covered by 4 recalls, the latest in January 2016 for the seats.
NHTSA data checked
BFewer problems than a typical Vii year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Orion Vii recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
- The risk
- If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.
- The fix
- Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357.
- The problem
- Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
- The risk
- The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
- The fix
- Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357. Cummins' number for this recall is C1462 (for ISL G engines) or C1461 (for ISX12 G) engines.
- The problem
- Daimler Buses North America (DBNA) is recalling certain model year 2011-2012 Orion VII transit buses equipped with disc brakes using MGM brake components. In the affected vehicles, the brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.
- The risk
- Overheated brake components could result in a fire.
- The fix
- DBNA will notify owners and will replace the affected brake chambers, free of charge. The safety recall began on March 7, 2013. Owners may contact Daimler Buses North America at 1-800-882-8054.
What owners say
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No complaints about the 2011 Orion Vii yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Orion Vii: every year compared
All Vii yearsQuestions about the 2011 Orion Vii
Does the 2011 Orion Vii have any recalls?
Yes - NHTSA lists 4 recalls for the 2011 Orion Vii: seats (January 2016); engine (May 2015); engine (March 2014); chamber (February 2013). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Orion Vii had?
None have been filed with NHTSA so far.
Is the 2011 Orion Vii a reliable vehicle?
Its Safety Index is 74 out of 100 (grade B: fewer problems than a typical Orion Vii year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Orion Vii years have the most complaints?
2007 (1), 2009 (1). See every Orion Vii year compared.
What should I do if my 2011 Orion Vii has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data