The problem
Daimler Buses North America (DBNA) is recalling certain model year 2011-2012 Orion VII transit buses equipped with disc brakes using MGM brake components. In the affected vehicles, the brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.
The risk
Overheated brake components could result in a fire.
The fix
DBNA will notify owners and will replace the affected brake chambers, free of charge. The safety recall began on March 7, 2013. Owners may contact Daimler Buses North America at 1-800-882-8054.
Contacts
Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 13V056000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.