The problem
Sprinter is recalling certain model year 2002 through 2003 vans sold as dodge and freightliner vehicles. The intake manifolds may have corroded. A chemical reaction involving sulfur in the diesel fuel that takes place under certain conditions can lead to the formation of sulfuric acid in the exhaust channel of the intake manifold.
The risk
Intake manifold corrosion may lead to an exhaust gas leak, damage to the fuel return line which could cause a fuel leak, and heat damage to the insulation at the front wall.
The fix
Dealers will inspect and replace the intake manifold free of charge. Chrysler, llc is handling the owner notification and remedy for this campaign. The recall began on june 4, 2010. Owners may contact chrysler at 1-800-853-1403 or sprinter at 843-695-5031.
Contacts
Sprinter safety recall no. 2010040002. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge, Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V418000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.