- The problem
- Mercedes-benz usa (mbusa) is recalling certain model year 2002- 2003 sprinter 2500 and 3500 vans sold as dodge and freightliner vehicles. The intake manifolds may have corroded. A chemical reaction involving sulfur in the diesel fuel that takes place under certain conditions can lead to the formation of sulfuric acid in the exhaust channel of the intake manifold.
- The risk
- Intake manifold corrosion may lead to an exhaust gas leak, damage to the fuel return line which could cause a fuel leak, and heat damage to the insulation at the fire wall. Fuel leakage, in the presence of an ignition source, could result in a fire.
- The fix
- Dealers will inspect and replace the intake manifold free of charge. Chrysler, llc will notify owners of dodge sprinters and mbusa will notify owners freightliner sprinters. This recall is an expansion of a previous recall (please see recall campaign 09v-418). The safety recall began on october 11, 2011. Owners may contact chrysler at 1-800-853-1403 or sprinter at 1-843-695-5031.
Vehicle safety record
2002 Dodge Sprinter 3500 Problems, complaints & recalls
No owner complaints about the 2002 Dodge Sprinter 3500 have been filed with NHTSA. It is covered by 3 recalls, the latest in August 2011 for the exhaust system.
NHTSA data checked
CAbout as many problems as a typical Sprinter 3500 year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2002 Dodge Sprinter 3500 recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Sprinter is recalling certain model year 2002 through 2003 vans sold as dodge and freightliner vehicles. The intake manifolds may have corroded. A chemical reaction involving sulfur in the diesel fuel that takes place under certain conditions can lead to the formation of sulfuric acid in the exhaust channel of the intake manifold.
- The risk
- Intake manifold corrosion may lead to an exhaust gas leak, damage to the fuel return line which could cause a fuel leak, and heat damage to the insulation at the front wall.
- The fix
- Dealers will inspect and replace the intake manifold free of charge. Chrysler, llc is handling the owner notification and remedy for this campaign. The recall began on june 4, 2010. Owners may contact chrysler at 1-800-853-1403 or sprinter at 843-695-5031.
- The problem
- Sprinter is recalling 10 my 2001-2006 dodge and freightliner 2500 and 3500 vehicles. The welding seam between the bracket and steering column of affected spare parts does not meet design specifications. The result of an out of specification welding seam is that the steering column may detach from its interior vehicle mounting bracket.
- The risk
- The operator may lose steering ability of the vehicle increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the steering columns free of charge. The recall is expected to begin on or before february 16, 2009. Owners may contact sprinter at 843-695-5057.
What owners say
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No complaints about the 2002 Dodge Sprinter 3500 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Dodge Sprinter 3500: every year compared
All Sprinter 3500 years2002 Dodge Sprinter 3500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Dodge Sprinter 3500 | 0 | 3 | C | |
| 2002 Dodge Ram | 942 | 6 | F | Compare |
| 2002 Dodge Dakota | 689 | 12 | F | Compare |
| 2002 Dodge Durango | 434 | 6 | D | Compare |
| 2002 Dodge Intrepid | 340 | 3 | C | Compare |
| 2002 Dodge Grand Caravan | 301 | 6 | C | Compare |
| 2002 Dodge Caravan | 256 | 10 | C | Compare |
| 2002 Dodge Neon | 184 | 6 | C | Compare |
| 2002 Dodge Ram 2500 | 155 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Dodge Sprinter 3500
Does the 2002 Dodge Sprinter 3500 have any recalls?
Yes - NHTSA lists 3 recalls for the 2002 Dodge Sprinter 3500: exhaust system (August 2011); exhaust system (October 2009); column (July 2008). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2002 Dodge Sprinter 3500 had?
None have been filed with NHTSA so far.
Is the 2002 Dodge Sprinter 3500 a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Dodge Sprinter 3500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2002 Dodge Sprinter 3500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data