The problem
Sprinter is recalling 10 my 2001-2006 dodge and freightliner 2500 and 3500 vehicles. The welding seam between the bracket and steering column of affected spare parts does not meet design specifications. The result of an out of specification welding seam is that the steering column may detach from its interior vehicle mounting bracket.
The risk
The operator may lose steering ability of the vehicle increasing the risk of a crash.
The fix
Dealers will inspect and replace the steering columns free of charge. The recall is expected to begin on or before february 16, 2009. Owners may contact sprinter at 843-695-5057.
Contacts
Chrysler's recall no. H25. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge, Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 08V339000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.