- The problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the vehicle start up bulb-function check. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
- The risk
- Without the BRAKE lamp illuminating during the vehicle start up bulb-function check, the driver has no confirmation that the lamp is working and therefore may not know whether or not the lamp will illuminate if the brake fluid level is low. If the operator is unaware that the vehicle has low brake fluid, there would be an increased risk of a crash.
- The fix
- DVUSA will notify owners, and DVUSA and Dodge dealers will correct the instrument cluster software, as necessary, free of charge. An interim notification was sent to owners on January 6, 2017. A second notice will be mailed to owners once the remedy becomes available. The recall began on July 27, 2017. Owners may contact DVUSA customer service at 1-770-705-2070.
Vehicle safety record
2004 Dodge Sprinter 3500 Problems, complaints & recalls
Owners have filed 2 complaints about the 2004 Dodge Sprinter 3500 with NHTSA, most often about the engine & cooling (1) and the transmission & drivetrain (1). It is covered by 2 recalls, the latest in November 2016 for the instrument cluster / panel. For comparison, the 2003 has 0 and the 2005 has 0.
NHTSA data checked
CAbout as many problems as a typical Sprinter 3500 year, for its age
#364 most complained-about 2004 vehicle
- Complaints
- 2
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2004 Dodge Sprinter 3500 problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2004 Dodge Sprinter 3500 recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Sprinter is recalling 10 my 2001-2006 dodge and freightliner 2500 and 3500 vehicles. The welding seam between the bracket and steering column of affected spare parts does not meet design specifications. The result of an out of specification welding seam is that the steering column may detach from its interior vehicle mounting bracket.
- The risk
- The operator may lose steering ability of the vehicle increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the steering columns free of charge. The recall is expected to begin on or before february 16, 2009. Owners may contact sprinter at 843-695-5057.
What owners say
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2 complaints about the 2004 Dodge Sprinter 3500
Newest first, as filed with NHTSA by owners.
When I am driving a freeway speed this vehicle loses power and the speed drops to about 40 mph. This happens randomly. I have had this truck into the dealer several times. They have replaced the main computer, o2 sensors the resonator and they cannot find the problem. This problem started when the vehicle had approx. 95000 Miles on it. We have been dealing with this intermittent problem for over a year and it has become a real safety issue when you are trying to get to the side of the road. When you pull over you...
Read the full complaint
can shut the vehicle off and restart it and it will reset the motor and run fine until it happens again. This is happening 3-4 times a day now and I am at a loss of how to solve this problem. From what I have read this is a big problem with other sprinter owners. *Tr
Turbo charger resonator,boost hoses, intake air temp sensor clips, locking clamp at intake manifold for boost/charge air hose retainer. Failure of either one of these components (too often by my experience) will cause immediate power loss and deceleration causing an accident. *Tr
Dodge Sprinter 3500: every year compared
All Sprinter 3500 years2004 Dodge Sprinter 3500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 Dodge Sprinter 3500 | 2 | 2 | C | |
| 2004 Dodge Ram | 1,157 | 7 | F | Compare |
| 2004 Dodge Durango | 1,115 | 9 | F | Compare |
| 2004 Dodge Ram 2500 | 582 | 9 | F | Compare |
| 2004 Dodge Ram 3500 | 214 | 7 | F | Compare |
| 2004 Dodge Dakota | 206 | 5 | C | Compare |
| 2004 Dodge Stratus | 144 | 7 | F | Compare |
| 2004 Dodge Intrepid | 129 | 2 | A | Compare |
| 2004 Dodge Grand Caravan | 116 | 3 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 Dodge Sprinter 3500
Does the 2004 Dodge Sprinter 3500 have any recalls?
Yes - NHTSA lists 2 recalls for the 2004 Dodge Sprinter 3500: instrument cluster / panel (November 2016); column (July 2008). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2004 Dodge Sprinter 3500?
By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (1), transmission & drivetrain (1).
How many complaints has the 2004 Dodge Sprinter 3500 had?
2 complaints have been filed with NHTSA, the first on June 26, 2009 and the latest on November 9, 2012. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2004 Dodge Sprinter 3500 a reliable vehicle?
Its Safety Index is 54 out of 100 (grade C: about as many problems as a typical Dodge Sprinter 3500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2004 Dodge Sprinter 3500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data