The problem
Daimler trucks is recalling certain model year 2008 through 2011 thomas built saf-t-liner c2 school buses and fccc b2 chassis manufactured from june 1, 2007 through september 28, 2009. Fasteners used to connect the rear suspension spring to the suspension hanger bracket may not have been torqued to specification. Under torqued fasteners may become loose and potentially fall out.
The risk
Loose or missing fasteners may allow the rear suspension to become misaligned, increasing the risk of a crash.
The fix
Dealers will inspect and adjust the fasteners as required. Damaged fasteners will be replaced. Repairs will be made free of charge. The safety recall is expected to begin during february 2010. Owners may contact daimler trucks toll-free at 1-800-547-0712.
Contacts
Dailmer trucks campaign number is fl-567. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fccc, Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09V458000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.