The problem
Van hool is recalling certain model year 2002 through 2011 transit buses and motorcoaches manufactured from august 2002 through october 2010, equipped with hadley remote mirror switches, part numbers 509vh and 509vh1f. The rear view mirror switch may overheat, causing the plastic housing to melt.
The risk
Excessive heating can cause a fire resulting in smoke, operator distraction, or personal injury. An overheated mirror switch could cause the exterior rear view mirrors to not operate. The mirrors may not adjust properly from the interior switch or operate poorly. Therefore, the driver may not be able to have full use of the rear view mirror, increasing the risk of a crash.
The fix
Van hool will notify owners via its dealer abc bus inc. Owners will have the choice to perform the repair themselves or to take the vehicle(s) to an abc-location for repair, free of charge. The safety recall began on january 10, 2011. Owners may contact the warranty administrator for abc bus, inc. Toll free at 1-877-427-7278.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Van Hool dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 10V603000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.