- The problem
- Van Hool N.V. (Van Hool) is recalling certain 2010-2014 C2045 and T2145 motorcoaches, 2014-2015 TX40 motorcoaches, 2014-2017 TX45 motorcoaches, 2011-2015 TD925 motorcoaches, 2014-2016 CX45 motorcoaches and 2010-2013 T2140 motorcoaches. When the vehicle is started in low temperatures, the steering wheel may be difficult to turn.
- The risk
- Reduced steering ability can increase the risk of a crash.
- The fix
- Van Hool will notify owners, and dealers will replace the steering box, free of charge. The recall began on February 21, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P826.
Vehicle safety record
2011 Van Hool TD925 Problems, complaints & recalls
No owner complaints about the 2011 Van Hool TD925 have been filed with NHTSA. It is covered by 6 recalls, the latest in January 2017 for the gear box (other than rack and pinion).
NHTSA data checked
DMore problems than a typical TD925 year, for its age
- Complaints
- 0
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Van Hool TD925 recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
- The risk
- Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
- The fix
- Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P855. Note: This recall expands recalls 14V-569 and 15V-331.
- The problem
- Van Hool N.V. (Van Hool) is recalling certain model year 2011-2013 TD925 vehicles manufactured December 17, 2010, to February 14, 2013. In the affected vehicles, the front steering knuckle carrier may crack.
- The risk
- Cracking of the steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
- The fix
- Van Hool designated agent ABC Bus Companies will notify owners, and dealers will replace the front steering knuckle carriers if they are affected, free of charge. The recall began on November 3, 2014. Owners may contact ABC Bus Companies customer service at 1-800-222-2875. Van Hool's number for this recall is P732.
- The problem
- Van Hool is recalling certain model year 2011-2012 TD925 motorcoaches. For the driver's seat, an incorrect riser and floor adapter plate was installed in vehicles during production. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 207, "Seating Systems."
- The risk
- In the event of a crash, there is an increased risk of injury to the seat occupant.
- The fix
- Van Hool will notify owners via its dealer ABC Bus Inc. and replace the riser and floor adapter plates free of charge. The recall began on November 15, 2012. Owners may contact the warranty administrator for ABC Bus, Inc. toll free at 1-877-427-7278.
- The problem
- Van hool is recalling certain model year 2010-2012 c2045, 2011-2012 t2140, 2010-2011 t2145 and 2011 td925 motorcoaches, equipped with meritor wabco electronic stability control (esc) modules, manufactured from august 2005, through september 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. This might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
- The risk
- The vehicle may deviate from the intended line of travel, increasing the risk of a crash.
- The fix
- Van hool will notify owners via its dealer abc bus inc. And replace the control module free of charge. The recall began on july 2, 2012. Owners may contact the warranty administrator for abc bus, inc. Toll free at 1-877-427-7278.
- The problem
- Van hool is recalling certain model year 2002 through 2011 transit buses and motorcoaches manufactured from august 2002 through october 2010, equipped with hadley remote mirror switches, part numbers 509vh and 509vh1f. The rear view mirror switch may overheat, causing the plastic housing to melt.
- The risk
- Excessive heating can cause a fire resulting in smoke, operator distraction, or personal injury. An overheated mirror switch could cause the exterior rear view mirrors to not operate. The mirrors may not adjust properly from the interior switch or operate poorly. Therefore, the driver may not be able to have full use of the rear view mirror, increasing the risk of a crash.
- The fix
- Van hool will notify owners via its dealer abc bus inc. Owners will have the choice to perform the repair themselves or to take the vehicle(s) to an abc-location for repair, free of charge. The safety recall began on january 10, 2011. Owners may contact the warranty administrator for abc bus, inc. Toll free at 1-877-427-7278.
What owners say
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No complaints about the 2011 Van Hool TD925 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Van Hool TD925: every year compared
All TD925 yearsQuestions about the 2011 Van Hool TD925
Does the 2011 Van Hool TD925 have any recalls?
Yes - NHTSA lists 6 recalls for the 2011 Van Hool TD925: gear box (other than rack and pinion) (January 2017); steering (November 2016); steering (September 2014); seats (July 2012) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Van Hool TD925 had?
None have been filed with NHTSA so far.
Is the 2011 Van Hool TD925 a reliable vehicle?
Its Safety Index is 35 out of 100 (grade D: more problems than a typical Van Hool TD925 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2011 Van Hool TD925 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data