- The problem
- Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- The risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- The fix
- Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.
Vehicle safety record
2018 Van Hool TD925 Problems, complaints & recalls
No owner complaints about the 2018 Van Hool TD925 have been filed with NHTSA. It is covered by 3 recalls, the latest in May 2021 for the fuel rail.
NHTSA data checked
CAbout as many problems as a typical TD925 year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2018 Van Hool TD925 recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.
- The risk
- If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
- The fix
- Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's numbers for this recall is P1039/SB1578.
- The problem
- Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
- The risk
- The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
- The fix
- Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
What owners say
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No complaints about the 2018 Van Hool TD925 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Van Hool TD925: every year compared
All TD925 yearsQuestions about the 2018 Van Hool TD925
Does the 2018 Van Hool TD925 have any recalls?
Yes - NHTSA lists 3 recalls for the 2018 Van Hool TD925: fuel rail (May 2021); equipment (December 2018); buckle assembly (March 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2018 Van Hool TD925 had?
None have been filed with NHTSA so far.
Is the 2018 Van Hool TD925 a reliable vehicle?
Its Safety Index is 57 out of 100 (grade C: about as many problems as a typical Van Hool TD925 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2018 Van Hool TD925 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data