- The problem
- Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.
- The risk
- If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
- The fix
- Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's numbers for this recall is P1039/SB1578.
Vehicle safety record
2017 Van Hool TD925 Problems, complaints & recalls
No owner complaints about the 2017 Van Hool TD925 have been filed with NHTSA. It is covered by 2 recalls, the latest in December 2018 for the equipment.
NHTSA data checked
BFewer problems than a typical TD925 year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2017 Van Hool TD925 recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
- The risk
- The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
- The fix
- Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
What owners say
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2017 Van Hool TD925 yet
Van Hool TD925: every year compared
All TD925 years2017 Van Hool TD925 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Van Hool TD925 | 0 | 2 | B | |
| 2017 Van Hool CX35 | 1 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Van Hool TD925
Does the 2017 Van Hool TD925 have any recalls?
Yes - NHTSA lists 2 recalls for the 2017 Van Hool TD925: equipment (December 2018); buckle assembly (March 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2017 Van Hool TD925 had?
None have been filed with NHTSA so far.
Is the 2017 Van Hool TD925 a reliable vehicle?
Its Safety Index is 74 out of 100 (grade B: fewer problems than a typical Van Hool TD925 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2017 Van Hool TD925 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data