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Vehicle safety record

2017 Van Hool CX35 Problems, complaints & recalls

Owners have filed 1 complaint about the 2017 Van Hool CX35 with NHTSA, most often about the engine & cooling (1). It is covered by 2 recalls, the latest in March 2026 for the glass, side / rear. For comparison, the 2016 has 0 and the 2018 has 0.

NHTSA data checked

CAbout as many problems as a typical CX35 year, for its age

#381 most complained-about 2017 vehicle

Complaints
1
Recalls
2
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2017 Van Hool CX35 problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2017 Van Hool CX35 recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Visibility: glass, side / rear

26V1910006,994 vehicles affected

The problem
ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
The risk
The incorrect glaze may reduce the driver's visibility, increasing the risk of a crash.
The fix
Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 30, 2026.

Seat belts: buckle assembly

18V2090001,528 vehicles affected

The problem
Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
The risk
The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
The fix
Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

What owners say

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1 complaints about the 2017 Van Hool CX35

Newest first, as filed with NHTSA by owners.

Engine & cooling

2017 Mazda cx3. Consumer writes in regards to oil loss after having oil changed. *Ld *js

Filed Incident EngineNHTSA 11111605

Van Hool CX35: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20210200-C
20200200-C
20190200-C
20180300-C
20171200Engine & coolingC
20160300-C
All CX35 years

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Questions about the 2017 Van Hool CX35

Does the 2017 Van Hool CX35 have any recalls?

Yes - NHTSA lists 2 recalls for the 2017 Van Hool CX35: glass, side / rear (March 2026); buckle assembly (March 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2017 Van Hool CX35?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (1).

How many complaints has the 2017 Van Hool CX35 had?

1 complaints have been filed with NHTSA, the first on August 1, 2018 and the latest on August 1, 2018. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2017 Van Hool CX35 a reliable vehicle?

Its Safety Index is 58 out of 100 (grade C: about as many problems as a typical Van Hool CX35 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2017 Van Hool CX35 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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