The problem
Mci is recalling certain model year 2010-2011 d4500, d4505, and d4000 motor coaches. The affected pulley covers may lack certain welds required to keep the covers attached to the coach structure.
The risk
The cover will eventually fail as a result of fatigue, and the cover may become detached from the coach and fall and strike a person or object, resulting in personal injury or property damage.
The fix
Mci will inspect and replace as necessary the idler pulley covers free of charge. The safety recall began on february 10, 2011. Owners may contact mci customer service at 1-800-241-2947.
Contacts
Mci safety recall no. 351. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V016000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.