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Safety recall · 11V172000

Engine and engine cooling Fccc, Thomas Built Buses recall

DAIMLER TRUCKS NORTH AMERICA reported this recall to NHTSA on March 15, 2011. It covers about 475 vehicles across 6 model years listed below. The repair is free.

Campaign
11V172000
Reported
Mar 15, 2011
Vehicles
475
Area
Engine & cooling

The problem

Daimler trucks is recalling certain model year 2008 and 2009 thomas built saf-t-liner c2 and saf-t-liner hdx school buses and fccc b2 bus chassis used in saf-t-liner c2 school buses manufactured from august 18, 2006, through july 7, 2010, equipped with epa 2007 mbe 900 detroit diesel engines. Engine software may not react properly to certain aftermarket treatment device fault codes. The software may unnecessarily shutdown a vehicle or may fail to shutdown a vehicle with an aftermarket device over-temp fault.

The risk

Unexpected shutdown of a vehicle may increase the risk of a crash. Overheating of the aftertreatment device without engine shutdown may result in a fire.

The fix

Daimler trucks will notify owners and repairs will be performed by detroit diesel free of charge. The safety recall began on march 25, 2011. Owners may contact daimler trucks at 1-800-547-0712. This safety recall campaign is an expansion of a previous recall (please see 10v-468).

Contacts

Daimler trucks' recall campaign number is 10c-6. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Fccc, Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V172000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 11V172000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. DAIMLER TRUCKS NORTH AMERICA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 11V172000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 11V172000 announced?

DAIMLER TRUCKS NORTH AMERICA reported it to NHTSA on March 15, 2011. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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