The problem
Ford is recalling certain model year 2011 e-150, e-250, e-350 and e-450 trucks for failing to comply with the requirements of federal motor vehicle safety standard no. 207, "Seating systems." It may be possible that under unusually high loads, such as during a crash, the driver power seat track worm gear may fracture.
The risk
In the event of a crash or other circumstances of severe loading, the worm gear could fracture and allow the seat to shift unrestrained forward or backward increasing the risk and/or severity of injuries to the driver.
The fix
Dealers will inspect the driver's seat track assembly, and if necessary, replace it free of charge. The safety recall began on may 4, 2011. Owners may contact ford motor company customer relationship center at 1-866-436-7332.
Contacts
Ford's recall campaign number is 11c16. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V246000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.