- The problem
- New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
- The fix
- New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Vehicle safety record
2011 Ford E-350 Problems, complaints & recalls
No owner complaints about the 2011 Ford E-350 have been filed with NHTSA. It is covered by 19 recalls, the latest in May 2016 for the equipment adaptive / mobility.
NHTSA data checked
FFar more problems than a typical E-350 year, for its age
- Complaints
- 0
- Recalls
- 19
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Ford E-350 recalls 19
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- The fix
- New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- The problem
- Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- The fix
- Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
- The problem
- MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- The fix
- MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- The problem
- Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
- The risk
- If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- The fix
- Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
- The problem
- New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
- The risk
- If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- The fix
- New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
- The problem
- Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
- The risk
- If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- The fix
- Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.
- The problem
- Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
- The risk
- A propane leak in the presence of an ignition source increases the risk of a fire.
- The fix
- Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.
- The problem
- Cummings Mobility Conversion & Supply, Inc. (Cummings) is recalling various model year 1994-2011 Ford and Chevrolet vans equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the outer barrier of the lifts in these vans may become bent or misaligned.
- The risk
- A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.
- The fix
- Braun Corporation notified all the vehicle owners, and Cummings Mobility replaced the recalled parts with new parts, free of charge. The recall was completed as of April 10, 2014. Owners may contact Cummings customer service at 1-800-639-5438.
- The problem
- Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
- The risk
- If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
- The fix
- Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.
- The problem
- Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
- The risk
- If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
- The fix
- Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
- The problem
- Roush is recalling certain model year 2009-2011 ford e-150, e-250, and e-350 5.4L engin vans/wagons/cutaways, and model year 2010-2011 ford e-450 6.8L engine cutaway vehicles altered by rouch to operate using the roush branded cleantech propane autogas fuel system. The fuel rails included in the kits contain improperly seated injector retention clips. This could result in leakage of propane autogas.
- The risk
- A propane leak in the presence of an ignition source can result in a fire.
- The fix
- Roush will notify owners of the vehicles of which the kits were installed in order to arrange for free replacement of the injector retention clips. The safety recall began on september 26, 2011. Owners may contact roush at 1-734-466-6255.
- The problem
- Roush is recalling certain aftermarket roush clean tech liquid propane autogas fuel system kits used for installation on the following vehicles: model year 2007 and 2008 ford e-350 (duel rear wheel), my 2009-2011 ford e- 150, e-250, and e-350, and my 2009-2011 ford e-450 cutaways. The fuel rails included in the kits contain improperly seated injector retention clips. This could result in leakage of propane autogas. The part numbers of the affected kits are: p07c2-176kit-ab, p10c2-rcommkit-ab, p10c2-r150kit-aa, p10c2-r150kit-ac, p10c2-r350kit-ac, p11c2-r150kit-aa, p11c2-r150kit-ab, p11c2-r350kit-aa, p11c2-r350kit-ab, p10-so-rkit-ba, pbc2-rkit158-ab, pbc2-rkit176-ab, and pbc2-rkitmb-ac.
- The risk
- A gas leak in the presence of an ignition source can result in a fire.
- The fix
- Roush will notify owners of the vehicles of which the kits were installed on in order to arrange for free replacement of the injector retention clips. The safety recall began on september 29, 2011. Owners may contact roush at 1-800-59-rouch (1-800-597-6874.
- The problem
- Ford Motor Company (Ford) is recalling certain model year 2011 Ford E-150, E-250, E-350, and E-450 vehicles built from May 12, 2011, through May 26, 2011. Due to improper manufacturing conditions, some of the windshields may form bubbles after an extended time in hot temperatures. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 205, "Glazing Materials."
- The risk
- The presence of bubbles may hinder driver's visibility thereby increasing the risk of a crash.
- The fix
- Ford will notify owners, and dealers will inspect and replace the windshield if bubbles are present, free of charge. The recall began in January 2014. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall campaign number is 11C20.
- The problem
- Frontline is recalling certain model year 2006-2011 electronic news gathering (eng) vehicles built on a ford e-350 chassis with an aftermarket rear anti-sway bar and manufactured from october 31, 2006, through july 12, 2011. These vehicles may be susceptible to rear hydraulic brake line damage. The rear anti-sway bar frame mounting bolt threads may come in contact with the steel hydraulic brake line. If metal-to-metal abrasion occurs, the brake line may eventually rupture and cause a loss of hydraulic service brake pressure.
- The risk
- If a loss of service brake pressure occurs, the driver may not be able to control the vehicle, increasing the risk of a crash
- The fix
- Frontline will notify owners, and dealers will repair the vehicles free of charge. Repairs will be performed by local ford dealers and frontline authorized service facilities. The manufacturer began contacting owners by telephone on july 12, 2011. Owners may contact frontline communications at 1-727-573-0400.
- The problem
- Roush performance products is recalling certain 2011 ford e-series vans equipped with 5.4 Or 6.8 Liter engines that have been altered by roush to operate using the roush liquid propane autogas fuel system. A valve in the system may have been mismachined allowing a propane leak.
- The risk
- A propane leak in the presence of an ignition source may result in a vehicle fire.
- The fix
- Roush will replace the defective valve with a correctly machined one. All the affected vehicles have been repaired, therefore, an owner notification letter will not be issued for this campaign. Owners may contact roush at 1-734-466-6255.
- The problem
- Roush is recalling certain aftermarket roush clean tech liquid propane autogas fuel system kits produced between december 17, 2010, and may 6, 2011, used for installation on fleet vehicles model year 2009 through 2011 ford e-series vans/wagons/shuttles/cutaway (150, 250 and 350) with 5.4L engines ("e-series"), and my 2011 ford e-450 cutaways. The valves installed in the service port of the fuel rails of the kit were under minimum specification for the diameter. This led to insufficient compression of the o-ring, allowing leakage of propane autogas. The part numbers of the affected kits are: p10c2-r150kit-aa, p10c2-r150kit-ac, p10c2-r350kit-ac, p11c2-r150kit-aa, p11c2-r150kit-ab, p11c2-r350kit-aa, p11c2-r350kit-ab, p-10-so-rkit-ba, pbc2-rkit158-ab, pbc2-rkit176-ab, and pbc2-rkitmb-ac.
- The risk
- A gas leak in the presence of an ignition source can result in a fire.
- The fix
- As of may 27, 2011, roush had notified all owners of record by telephone and shipped to them replacement valves free of charge. Owners may contact roush at 1-734-466-6255.
- The problem
- Ford is recalling certain model year 2011 e-150, e-250, e-350 and e-450 trucks for failing to comply with the requirements of federal motor vehicle safety standard no. 207, "Seating systems." It may be possible that under unusually high loads, such as during a crash, the driver power seat track worm gear may fracture.
- The risk
- In the event of a crash or other circumstances of severe loading, the worm gear could fracture and allow the seat to shift unrestrained forward or backward increasing the risk and/or severity of injuries to the driver.
- The fix
- Dealers will inspect the driver's seat track assembly, and if necessary, replace it free of charge. The safety recall began on may 4, 2011. Owners may contact ford motor company customer relationship center at 1-866-436-7332.
- The problem
- Braun is recalling certain model year 2005 through 2011 paratransit vans built on ford e-350 chassis from april 27, 2005, through july 29, 2010, equipped with carrier genv em-1 evaporator units (em-1) manufactured from january 1, 2006 through december 2010, containing a delphi pack-con iii fuse holder in an allied motion motor assembly; em-1 unit part numbers 77-62112-xx and 77-62512-xx, starting with serial number knt90890232 to serial number nne91230058. Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.
- The risk
- If sufficient arcing occurs, the fuse holder may melt, and may be accompanied by flame, smoke and potential fire.
- The fix
- Braun will notify owners and instruct them to contact either carrier or a braun dealer to obtain the free remedy. The safety recall began on march 17, 2011. Owners may contact carrier at 1-800-793-4741 or braun at 1-800-the-lift (1-800-843-5438).
What owners say
Be the first E-350 owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2011 Ford E-350 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Ford E-350: every year compared
All E-350 years2011 Ford E-350 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Ford E-350 | 0 | 19 | F | |
| 2011 Ford F-150 Regular Cab | 2,137 | 0 | - | Compare |
| 2011 Ford Edge | 1,803 | 3 | F | Compare |
| 2011 Ford Escape Hev | 1,334 | 0 | F | Compare |
| 2011 Ford Escape | 1,321 | 3 | D | Compare |
| 2011 Ford Explorer | 1,198 | 8 | F | Compare |
| 2011 Ford Expedition | 71 | 0 | A | Compare |
| 2011 Ford Crown Victoria | 24 | 2 | A | Compare |
| 2011 Ford E-150 Van | 23 | 0 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Ford E-350
Does the 2011 Ford E-350 have any recalls?
Yes - NHTSA lists 19 recalls for the 2011 Ford E-350: equipment adaptive / mobility (May 2016); equipment adaptive / mobility (November 2015); equipment adaptive / mobility (November 2015); equipment adaptive / mobility (November 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Ford E-350 had?
None have been filed with NHTSA so far.
Is the 2011 Ford E-350 a reliable vehicle?
Its Safety Index is 20 out of 100 (grade F: far more problems than a typical Ford E-350 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ford E-350 years have the most complaints?
2005 (55), 2021 (25), 2014 (21). See every Ford E-350 year compared.
What should I do if my 2011 Ford E-350 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data