- The problem
- Ford is recalling certain model year 2011 ford f-150, f-250, f-350, f-450, f-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the serial number the bcm was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a bcm that required replacement affected bcms may have the potential for an internal short.
- The risk
- If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.
- The fix
- Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1-866-436-7332.
Vehicle safety record
2011 Ford Edge Problems, complaints & recalls
Owners have filed 1,803 complaints about the 2011 Ford Edge with NHTSA, most often about the electrical system (687) and the body, doors & structure (346). Those complaints describe 23 crashes, 4 fires and 8 injuries. It is covered by 3 recalls, the latest in February 2011 for the software. For comparison, the 2010 has 673 and the 2012 has 1,135.
NHTSA data checked
FFar more problems than a typical Edge year, for its age
#3 most complained-about 2011 vehicle
- Complaints
- 1,803
- Recalls
- 3
- Crashes
- 23
- Fires
- 4
- Injuries
- 8
- Deaths
- 0
Most common 2011 Ford Edge problems
Share of all 1,803 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2011 Ford Edge recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Ford is recalling certain model year 2011 f-150, f-250, f-350, f-450, f-550, edge and lincoln mkx vehicles. During a six-day production period, the supplier of the body control module manufactured modules that may have the potential for an internal short.
- The risk
- If an electrical short develops, an overheating condition may occur which can result in an unattended vehicle fire.
- The fix
- Dealer will replace the body control module if necessary free of charge. The safety recall began on january 11, 2011. Owners may contact ford at 1-866-436-7332.
- The problem
- Ford is recalling certain model year 2011 edge and lincoln mkx vehicles manufactured from july 1, 2010, through october 8, 2010. These vehicles were shipped with incorrectly configured electronic module settings that disable the locking function of the liftgate. Accordingly, the vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, "Door locks and door retention components."
- The risk
- The liftgate lock may be disabled and the driver may not be able to lock the liftgate using interior lock switches or remote key fob buttons.
- The fix
- Ford will notify owners and dealers will have the affected control modules updated free of charge. The safety recall began on november 1, 2010. Owners may contact ford at 1-866-436-7332.
What owners say
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1,803 complaints about the 2011 Ford Edge
Newest first, as filed with NHTSA by owners. Page 1 of 73.
The contact owns a 2011 Ford Edge. The contact stated that while driving approximately 5 - 7 MPH, the vehicle failed to stop as needed. The brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. There was a squeaking sound coming from the vehicle. While making a left turn the vehicle shut off. The driver sustained a strain to the foot while depressing the brake pedal. The vehicle was towed to a residence. The contact called AAA Roadside Assistance. The contact...
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stated that brakes service and an oil change were performed prior to the failure. The mechanic informed the contact that the failure was associated with the brake booster. The vehicle was taken to the local dealer, and it was confirmed that there was no recall associated with the failure. The manufacturer was contacted by phone, but no assistance was provided. The approximate failure mileage was 63,000.
Over the last four months, the right shoulder harness strap on our Baby Trend car seat has spontaneously disengaged from the rear metal splitter plate on five separate occasions: three times discovered prior to loading our toddler into the seat, and twice while the vehicle was actively in motion on the road (including once on the interstate). The entire car seat and all original components remain in our possession and are fully available for inspection upon request. When the shoulder harness strap slips off the...
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splitter plate, the harness instantly loses all tension. On the two occasions while driving, the strap completely detached, leaving our toddler unrestrained. During the most recent incident on the interstate, our daughter leaned forward and the unattached harness strap fell completely through the back slot of the seat shell. Had a sudden braking event or collision occurred during these episodes, the harness would have failed entirely to restrain her, exposing her to critical risk of severe injury or ejection. The car seat has not yet been inspected by police, insurance representatives, or official authorities. We personally inspected the splitter plate and harness straps; no visible breakage, bending, or physical damage is present on the metal plate or webbing. The detachment occurs spontaneously during normal use due to a component failure/design flaw. We have reached out to Baby trends, informing them of the issue, and advise them of two found reviews so far where other customers have the same issue of the safety straps, disengaging spontaneously from the splitter plate.
Brake Booster All of a sudden my brake went to the floor and made a hissing sound, spongy response. Took it to Cowin Ford and they diagnosed and replaced the brake booster. It was really dangerous as response to brake was really slow. I almost hit a car in front of me. No warnings or symptoms prior.
Brake Booster Was exiting the freeway so already slowed but it was a curvy off-ramp, thankfully no one was close and the car was already slowed, but on hazards and coasted home at 5 mph. Huge safety concern Tow truck towed to HTS Automotive to determine the brake booster went out, which we already knew as the same thing happened in 2023! No warnings, no symptoms prior
Break Booster Break fell to the floor, slow to stop, spongy. I was able to put on my hazards and roll to safety stop. Huge risk if I was going faster or turning a curve. Dangerous to me and others to not being able to stop The problem hasn't been taken to the shop yet as it was closed and I had the same problem in 2025 and 2023 which were confirmed and fixed with ford parts. I am suspecting it is the same issue. Even if replaced the car is likely not safe wi the this part failing 3 times in less than 4 years. No warnings or symptoms, just falls to the floor and spongy break reaction
The contact owns a 2011 Ford Edge. The contact stated that while reversing out of the garage and depressing the brake pedal, the vehicle failed to immediately stop. The brake pedal was spongy. The contact stated that later, while driving at an undisclosed speed and depressing the brake pedal to stop the vehicle, the braking distance was extended. The vehicle was slowly driven to the local mechanic, who diagnosed that the brake booster had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer was contacted. The manufacturer was not contacted or notified of the failure. The failure mileage was 110,000.
The brake pedal sunk all the way to the floor before braking. This has happened multiple times and now there is a leak in the ABS which we are in need of a ABS pump. Was told by mechanic that this is an ongoing problem with the Ford Edges. And, the real problem is the mechanic cannot find a replacement pump for it. Multiple locations were contacted but nothing is available. My Edge is a 2011 and currently has 84,500 miles. It's a dangerous situation when the pedal sinks to the floor before stopping. There are no ABS warnings that pop up on the dash. Need to know what Ford is doing about this.
The throttle body issues again with the burning smell as well the whole car shut down like the other two times I reported on this website! Please note the team who fixed it last time was at Poway Ford and the main manager from auto maintenance was fired due to attempting to correct the issue on my 2011 Ford Edge!
The brake pedal does not feel right and the car continues to roll. My mechanic found that the brake pedal vacuum boosters commonly fail on this model. He repaired it and less than a year later it has failed again. I heard the air leak when pressing the pedal and the car does not stop, it continues to roll. I've had to park it because this is a safety issue. I do not want to risk my life or cause property damage. The car has less than 130,000 miles on it and no warning lights or messages come on the dash for this. This repair was over $600 but the manufacturer should fix this and make sure it's right and safe.
The contact owns a 2011 Ford Edge. The contact stated that while driving 10 MPH and coming to a stop, the brake pedal was depressed, but the vehicle failed to respond as intended. There was no warning light illuminated. The dealer was notified of the failure and provided an estimate for the repair. The vehicle was taken to an independent mechanic, where it was diagnosed with brake master cylinder failure. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired a second time. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
The contact owns a 2011 Ford Edge. The contact stated that the rear-view camera displayed a blank image while in reverse(R), and the side mirrors readjusted at start-up. Additionally, the power seat settings failed to remain programmed, and the power windows failed to roll down as needed. Over time, there was an abnormal wire-burning odor coming from the vehicle. The vehicle was taken to a dealer to be diagnosed, and it was determined that the body control module was inoperable. Upon investigation, the contact...
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became aware of NHTSA Campaign Number: 10V659000 (Structure); and associated the failure with the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
Rear back up camera is inverted. Has been for many years. Ford says no fix. There has been many recalls for this problem on other model years. Why not this year, 2011
The contact owns a 2011 Ford Edge. The contact stated that while attempting to register the vehicle, the contact was informed that the vehicle could not be registered due to the incomplete recall of NHTSA Campaign Number: 10V659000 (Structure). The vehicle was taken to the dealer, where the contact was informed that the recall repair could not be completed because the part for the repair had been discontinued. The dealer informed the contact that the vehicle could not be returned due to the incomplete safety...
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recall. The vehicle remained at the dealer for two months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but no assistance was provided. The contact was informed that the VIN could not be removed from the recall. The contact had not experienced a failure.
The contact owns a 2011 Ford Edge. The contact stated that the brake pedal was firm while depressing with an abnormal hissing sound coming from the vehicle. Due to the failure, the braking distance was extended. There was no warning light illuminated. The dealer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was then taken to an independent mechanic where it was diagnosed with power brake booster unit failure. The manufacturer was notified of the failure and provided the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 197,000.
Back up camera problem. I have reported this before. I have difficulty remembering the date, but since I've reported it before, hopefully you'll find the info. Please help!
This issue happened back June 2025 when I make a wide turn, the car automatically go into limp mode and all the lights on the dashboard that is related to the brake system comes on, so for example, the advanced traction control sensor, the brake mode, the traction mode and the ABS mode and this is very dangerous because I realize when I am driving locally, and if I'm in the middle of a major intersection, I can be struck because I would have to immediately turn my car off turn it back on and then it will start moving again. Sometimes it takes a while for it to start moving again.
See attached document for complaint.
Number one my brakes are soft they say needs abs and their is recall but not on My vin number but on Ford edge 2011if it's on one should be on all recall safety is without brakes and my camera is black again recalls on other ford edge but again not mine please help
Door sensor not working, lights stay on and the battery keeps going off, very common issue from research online
This back up camera has been an issue almost immediately after I got the car. Now the picture is upside down and has lines across the screen. I am on disability and I need my camera. That's one of the reasons I bought the car. Please fix this ASAP
Originally when I purchased my, 2011 Ford Edge SEL 3.5L v6. I was informed upon purchasing the vehicle that the rear view camera was malfunctioning. I told the car dealer that was no big issue that I would take care of the problem. This was in around Sept 21, 2021. I did buy a new camera and replaced the malfunctioning camera. Which it worked just fine until the issued recall for the 2021 ford edge when my vehicle started showing the rear view camera unavailable. Which was weird since it worked completely fine the...
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day before. I did a full software update to the system. The first time it said update successful. I then ended up resetting and full system factory reset and went to perform the software update to Sync3. My rear view camera has been unaffectively fixed after the problem. First arose. I did repair a faulted wire in the harness which didn't work either. I suspect that it still may be a software issue or that the business I work for is somehow blocking the signal. I work for Maple Bear Inc doing business as Instacart LLC. It does seem since the last revamping of the instacart driver platform was right around the time of the rear view camera malfunctioning. It may be a manufacturing issue as well. Either way it needs to be immediately resolved as this is a federal issue of non-compliance of vehicle safety regulations.
back up camera is flipped upside down and has been for years. No one has attempted to fix this. Is there a recall on this model and year. 2011 Ford Edge Sport.
When applying breaks in the snow, the antilock breaks fail. I loose control of breaking and car acts like the breaks are gone. This has happened many times in the snow. Car has been tied several times for no breaks. When it gets to the shop breaks are working. Shop released any air in antilock breaks but this continues to happen when breaks are locked up.
My 2011 Ford Edge stalled on the freeway March 1st 2025. I had purchased the car in 2019, and kept up with regular maintenance. My mechanic tells me its an issue with the "water pump" thats is connected to the timing belt, and that the engine has been flooded? Now I need to replace my engine! I looked into it and it turns out THOUSANDS of others have gone through this too. Someone needs to have this car/engine PULLED off the market. When I purchased it, it was supposed to be a reliable car for my family, now I dont know what I'm going to do because Ford just doesn't care about their customers.
My camera has been upside down and or blank or won't show anything half the time and took to the dealer and they said they cant fix it because software issue but Ford has recalled other cars cameras for the same issue. Can't see behind me very well due to camera malfunction almost every time in reverse.
Ford Edge: every year compared
| Year | Complaints | Recalls | Grade |
|---|---|---|---|
| 2015 | 732 | 7 | C |
| 2014 | 385 | 3 | B |
| 2013 | 2,447 | 2 | F |
| 2012 | 1,135 | 3 | D |
| 2011 | 1,803 | 3 | F |
| 2010 | 673 | 7 | C |
| 2009 | 261 | 7 | A |
| 2008 | 1,120 | 7 | D |
| 2007 | 989 | 6 | D |
2011 Ford Edge vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Ford Edge | 1,803 | 3 | F | |
| 2011 Jeep Grand Cherokee | 1,640 | 6 | D | Compare |
| 2011 Kia Sorento | 1,520 | 8 | F | Compare |
| 2011 Ford Explorer | 1,198 | 8 | F | Compare |
| 2011 Dodge Durango | 800 | 8 | F | Compare |
| 2011 Subaru Outback | 653 | 16 | F | Compare |
| 2011 GMC Acadia | 280 | 5 | C | Compare |
| 2011 Buick Enclave | 213 | 6 | D | Compare |
| 2011 Toyota Highlander | 187 | 5 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Ford Edge
Does the 2011 Ford Edge have any recalls?
Yes - NHTSA lists 3 recalls for the 2011 Ford Edge: software (February 2011); body (December 2010); lock (October 2010). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2011 Ford Edge?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (687), body, doors & structure (346), brakes (308).
How many complaints has the 2011 Ford Edge had?
1,803 complaints have been filed with NHTSA, the first on October 31, 2010 and the latest on September 29, 2026. Of these, 23 describe a crash and 4 a fire, and together they report 8 injuries and 0 deaths.
Is the 2011 Ford Edge a reliable vehicle?
Its Safety Index is 23 out of 100 (grade F: far more problems than a typical Ford Edge year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ford Edge years have the most complaints?
2013 (2,447), 2011 (1,803), 2017 (1,387). See every Ford Edge year compared.
What should I do if my 2011 Ford Edge has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data