Ford Edge Problems by year

still shook, I drove home, approximately two miles. I had to drive around 25 mph as the car appeared that it could not continue and was difficult to control. I was able to drive it home, and I pulled into my garage where I turned the engine off. The exact same symptoms occurred with my car in 2022, when it was determined that I had coolant leaking into my engine. I took it to the dealer who said that my car was over the warranty limits (88,000 miles on it, 5 years since I bought it new), and I would have to pay for a new engine. I was advised to call Ford Motor Company, and they paid $3,300 of a $5,500 engine replacement. I did not know that the new engine would have the exact same problem after only 35,000 miles later. The dealer, Green Ford, wants me to have $1,000 worth of work for a tune-up and coolant replenishment, for which they say I will be liable whether it works or not. They are not confident that these remedies will work. I do not see how it will work. Besides, Ford, and Green Ford concurs, that my car doesn't need a tune-up until 100,000 miles. They refuse to do a coolant pressure check without me paying an additional $200 for it. I believe that Ford Motor Co. sent the same type of defective engine to install in my car in 2022, and I understand that there are many others that have had the same problem. If they had sent a redesigned engine, it would not have the same problem after only 35,000 miles, and a tune-up after only 35,000 miles would INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

rain with my [[redacted]] daughter, the screen crashed, disabling GPS navigation. I almost lost control due to lack of orientation in hazardous weather and had to pull over on the highway shoulder to wait for a reboot, putting our lives at grave risk. On Tuesday, I returned to speak with the manager. He explicitly admitted they chose NOT to perform the recall because I had messaged that I needed my car for a medical appointment. When I stated I would take this matter to court, he showed complete disregard for the law and sneered, saying I could go to court if I wanted, but inside that dealership, he was the one in charge. He then verbally expelled me in front of staff and customers, shooing me like an animal. While doing so, he kept his hands behind his back in a suspicious, intimidating gesture, creating immediate fear that he was about to draw a firearm on me. I left fearing for my life. REQUESTED ACTION: Federal law mandates prompt recall remedies. Sentry Ford concealed non-completion of a critical safety recall - causing a life-threatening highway situation - and physically intimidated a consumer. I request NHTSA to: Formally investigate Sentry Ford of Medford for recall non-compliance and hazardous negligence. Apply full regulatory sanctions. Ensure my vehicle's recall is safely performed by a compliant facility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

the vehicle was evaluated by a Ford dealership, which diagnosed a separate issue and performed the recommended repair. However, the hesitation and shuddering persisted after the repair and continued to worsen. The vehicle was subsequently evaluated by an independent mechanic who confirmed that the torque converter had failed, causing damage to the transmission. The mechanic determined that the entire transmission requires replacement at approximately 101,000 miles. The unpredictable acceleration and transmission behavior present safety concerns during normal driving, particularly when accelerating from a stop, navigating intersections, merging into traffic, and maintaining speed with surrounding vehicles. I am concerned that a torque converter failure resulting in the need for complete transmission replacement at approximately 101,000 miles may represent a broader safety-related defect. I am submitting this complaint to document the failure and request that NHTSA investigate whether similarly equipped Ford Edge vehicles are experiencing comparable issues.