- The problem
- Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
- The risk
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- The fix
- Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.
Vehicle safety record
2016 Ford E-350 Problems, complaints & recalls
Owners have filed 5 complaints about the 2016 Ford E-350 with NHTSA, most often about the transmission & drivetrain (2) and the seats & seat belts (1). It is covered by 3 recalls, the latest in March 2019 for the seats. For comparison, the 2015 has 7 and the 2017 has 13.
NHTSA data checked
BFewer problems than a typical E-350 year, for its age
#255 most complained-about 2016 vehicle
- Complaints
- 5
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2016 Ford E-350 problems
Share of all 5 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2016 Ford E-350 recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Ford Motor Company (Ford) is recalling certain model year 2016 E-350 and E-450 vehicles manufactured November 3, 2014, to December 10, 2015 and equipped with a 6.8L engine and an optional trailer brake controller. The trailer braking system may fail, increasing the distance needed to stop the vehicle.
- The risk
- If the vehicle unexpectedly needs an extended braking distance, there would be an increased risk of a crash.
- The fix
- Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began on February 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S01. Note: This recall supersedes 15V-710. Any vehicle previously repaired under 15V-710 will need to be repaired again.
- The problem
- Ford Motor Company (Ford) is recalling certain model year 2016 E-350 and E-450 vehicles manufactured November 3, 2014, to September 1, 2015, and equipped with a 6.8L engine and an optional trailer brake controller. In the affected vehicles, the trailer brake controller may not actuate the trailer brakes.
- The risk
- If the trailer brakes are not activated when the towing vehicle is slowing down, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
- The fix
- Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began on November 10, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S32.
What owners say
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5 complaints about the 2016 Ford E-350
Newest first, as filed with NHTSA by owners.
The contact owns a 2016 Ford E-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who related the failure to Ford Campaign Number:19B40 (Coast Clutch Cylinder and One-Way Clutch Replacement). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
The econoline van for the exhaust odor, when we first tested the vehicle in the shop with the vehicle running (no exhaust hose on the tailpipe) the co detector read 49 ppm after about 15 minutes. When we tested the second time, the vehicle was in the same spot but a exhaust hose run from the tailpipe to outside the shop and the co detector read 9 ppm after about 15 minutes. The third test, the vehicle was outside and after about 15 minutes the co detector read 0 ppm and we also tested in the utility body which read...
Read the full complaint
0 ppm. We know that the vehicle is not leaking exhaust, any "exhaust odor" or co measured in the cabin of the vehicle is most likely from the exhaust surrounding the vehicle and entering through the porous utility body. *Dt*jb
Vehicle is upfiitted by morgan olson with seats by freedman seating. The pin that holds the seat pedestal to the seat base falls out and the seat falls to its lowest position without warning. This has happened to several of our fleet trucks. The detent ball spring is to weak. We have modified 2 of our vehicles by drilling out the ball and installing hairpin clips. On the others we have installed a zip-strip through the pin ring while waiting for instruction from morgan olson concerning a authorized repair. Have...
Read the full complaint
made several attempts to obtain feedback over the course to 2 years, but have not received any instruction as to how this issue is being handled. The seat fell while the vehicles were in motion in every incident, startling the driver.
The parking brake cable is routed through the left front wheel area in such a way that the tire contacts it during normal steering/suspension movements and is chaffing the cable.
The automatic transmission shifter control cable contacts the parking brake pedal assembly, therefore when applying/releasing the parking brake the cable is getting chaffed.
Ford E-350: every year compared
All E-350 years2016 Ford E-350 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2016 Ford E-350 | 5 | 3 | B | |
| 2016 Ford Explorer | 2,466 | 15 | F | Compare |
| 2016 Ford Escape | 1,194 | 4 | D | Compare |
| 2016 Ford Edge | 932 | 7 | C | Compare |
| 2016 Ford Expedition | 217 | 3 | C | Compare |
| 2016 Ford Expedition EL | 181 | 0 | C | Compare |
| 2016 Ford Cmax Energi | 46 | 0 | C | Compare |
| 2016 Ford E-450 | 17 | 4 | D | Compare |
| 2016 Ford Cmax Hev | 14 | 0 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2016 Ford E-350
Does the 2016 Ford E-350 have any recalls?
Yes - NHTSA lists 3 recalls for the 2016 Ford E-350: seats (March 2019); integrated trailer brake control (January 2016); integrated trailer brake control (October 2015). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2016 Ford E-350?
By the complaints owners filed with NHTSA, the most common problem areas are the transmission & drivetrain (2), seats & seat belts (1), body, doors & structure (1).
How many complaints has the 2016 Ford E-350 had?
5 complaints have been filed with NHTSA, the first on March 2, 2018 and the latest on August 3, 2023. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2016 Ford E-350 a reliable vehicle?
Its Safety Index is 67 out of 100 (grade B: fewer problems than a typical Ford E-350 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ford E-350 years have the most complaints?
2005 (55), 2021 (25), 2014 (21). See every Ford E-350 year compared.
What should I do if my 2016 Ford E-350 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data