The problem
Ford Motor Company (Ford) is recalling certain model year 2016 E-350 and E-450 vehicles manufactured November 3, 2014, to December 10, 2015 and equipped with a 6.8L engine and an optional trailer brake controller. The trailer braking system may fail, increasing the distance needed to stop the vehicle.
The risk
If the vehicle unexpectedly needs an extended braking distance, there would be an increased risk of a crash.
The fix
Ford will notify owners, and dealers will reprogram the powertrain control module, free of charge. The recall began on February 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S01. Note: This recall supersedes 15V-710. Any vehicle previously repaired under 15V-710 will need to be repaired again.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V046000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.