The problem
Frontline is recalling certain model year 2006-2011 electronic news gathering (eng) vehicles built on a ford e-350 chassis with an aftermarket rear anti-sway bar and manufactured from october 31, 2006, through july 12, 2011. These vehicles may be susceptible to rear hydraulic brake line damage. The rear anti-sway bar frame mounting bolt threads may come in contact with the steel hydraulic brake line. If metal-to-metal abrasion occurs, the brake line may eventually rupture and cause a loss of hydraulic service brake pressure.
The risk
If a loss of service brake pressure occurs, the driver may not be able to control the vehicle, increasing the risk of a crash
The fix
Frontline will notify owners, and dealers will repair the vehicles free of charge. Repairs will be performed by local ford dealers and frontline authorized service facilities. The manufacturer began contacting owners by telephone on july 12, 2011. Owners may contact frontline communications at 1-727-573-0400.
Contacts
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V392000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.