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Safety recall · 11V282000

Service brakes: pads Zero recall

ZERO MOTORCYCLES INC. reported this recall to NHTSA on May 16, 2011. It covers about 160 vehicles across 4 model years listed below. The repair is free.

Campaign
11V282000
Reported
May 16, 2011
Vehicles
160
Area
Brakes

The problem

Zero motorcycles is recalling certain model year 2009 zero s motorcycles built from september 2, 2009 through december 22, 2009; model year 2009 zero ds motorcycles built from july 27, 2009 through december 28, 2009; model year 2010 zero s motorcycles built from february 1, 2010 through march 31, 2011; and model year 2010 zero ds motorcycles built from january 20, 2010 through march 31, 2011. The front brake caliper bracket may experience permanent deformation when subjected to high braking loads. This condition could induce misalignment of the front brake pads with respect to the front brake rotor.

The risk

Misalignment of the brake pads in relation to the rotor may cause reduced front braking performance, which could lead to a possible crash and potential injury or death of the rider.

The fix

Dealers will replace the front brake caliper bracket with a re-designed component, and replace the front brake pads in case the existing pads experienced abnormal wear. The front brake fluid will also be inspected and, if signs of overheating are noted, it will be replaced and the system will be flushed. This service will be performed free of charge. The safety recall began on may 31, 2011. Owners may contact zero motorcycles at 1-888-786-9376 ext 45.

Contacts

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Zero dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V282000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2009 Zero DS01C
2010 Zero DS01C
2009 Zero S01B
2010 Zero S11C

Questions

Is the 11V282000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. ZERO MOTORCYCLES INC.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 11V282000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 11V282000 announced?

ZERO MOTORCYCLES INC. reported it to NHTSA on May 16, 2011. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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