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Vehicle safety record

2010 Zero S Problems, complaints & recalls

Owners have filed 1 complaint about the 2010 Zero S with NHTSA, most often about the engine & cooling (1) and the acceleration & cruise control (1). It is covered by 1 recall, the latest in May 2011 for the pads. For comparison, the 2009 has 0 and the 2011 has 1.

NHTSA data checked

CAbout as many problems as a typical S year, for its age

#373 most complained-about 2010 vehicle

Complaints
1
Recalls
1
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2010 Zero S problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2010 Zero S recalls 1

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Service brakes: pads

11V282000160 vehicles affected

The problem
Zero motorcycles is recalling certain model year 2009 zero s motorcycles built from september 2, 2009 through december 22, 2009; model year 2009 zero ds motorcycles built from july 27, 2009 through december 28, 2009; model year 2010 zero s motorcycles built from february 1, 2010 through march 31, 2011; and model year 2010 zero ds motorcycles built from january 20, 2010 through march 31, 2011. The front brake caliper bracket may experience permanent deformation when subjected to high braking loads. This condition could induce misalignment of the front brake pads with respect to the front brake rotor.
The risk
Misalignment of the brake pads in relation to the rotor may cause reduced front braking performance, which could lead to a possible crash and potential injury or death of the rider.
The fix
Dealers will replace the front brake caliper bracket with a re-designed component, and replace the front brake pads in case the existing pads experienced abnormal wear. The front brake fluid will also be inspected and, if signs of overheating are noted, it will be replaced and the system will be flushed. This service will be performed free of charge. The safety recall began on may 31, 2011. Owners may contact zero motorcycles at 1-888-786-9376 ext 45.

What owners say

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1 complaints about the 2010 Zero S

Newest first, as filed with NHTSA by owners.

Acceleration & cruise controlEngine & cooling

Two components of this motorcycle, the drive motor and the throttle control are susceptible to failure without warning. Both have failed twice on my motorcycle, the vehicle has less than 1800 miles on it today. Motor failures were while traveling on the road and caused an instant and irrecoverable loss of power. Luckily, in both cases it was in a 30 or 35 mph speed zone without much traffic, so I could safely retire to the side of the road. At higher speeds and with more traffic, this may not have been as easy...

Read the full complaint

to accomplish. After the first incident, the manufacturer repaired the motor, saying that the brushes had failed. They told me that upgraded motor brushes had been put into the rebuilt motor. These new brushes lasted perhaps another 1000 miles of travel before the same type of failure occurred. Throttle control, in both cases, seem to have failed while the vehicle was at rest, so I don't know what the potential is for this to occur while in motion. The throttle controls, upon turning on the electric motorcycle, did not respond to input, i.E. The motorcycle would not move. The first time, the manufacturer replaced the throttle control. The second occurrence was yesterday, so I don't know how it will be resolved. This last occurrence is what finally prompted me to file this complaint about the real risk of sudden loss of power and the possible consequences. *Tr

Filed Incident Vehicle speed control · EngineNHTSA 10628246

Zero S: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20140100-B
20131100BrakesC
20121010BrakesC
20111200Electrical systemD
20101100Engine & coolingC
20090100-B
All S years

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Questions about the 2010 Zero S

Does the 2010 Zero S have any recalls?

Yes - NHTSA lists 1 recall for the 2010 Zero S: pads (May 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2010 Zero S?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (1), acceleration & cruise control (1).

How many complaints has the 2010 Zero S had?

1 complaints have been filed with NHTSA, the first on August 25, 2014 and the latest on August 25, 2014. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2010 Zero S a reliable vehicle?

Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Zero S year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Zero S years have the most complaints?
What should I do if my 2010 Zero S has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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