The problem
Gm is recalling certain model year 2011cadillac escalade, escalade esv; chevrolet silverado hd, silverado ld, suburban, tahoe; and gmc sierra hd, sierra ld, yukon, and yukon xl vehicles. The intermediate steering shaft attaching bolts may not have been tightened to the proper specification.
The risk
This could allow the joints to separate, and the driver could experience loss of steering increasing the risk of a crash.
The fix
Gm dealers will inspect and ensure that the intermediate steering shaft bolts are tightened to the proper specification. The safety recall is expected to begin on or about july 13, 2011. Owners may contact cadillac at 1-800-458-8006, chevrolet at 1-800-630-2438 and gmc at 1-866-996-9463.
Contacts
Gm's safety recall no. 11191. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac, Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V339000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.