- The problem
- General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
- The risk
- If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
- The fix
- GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Vehicle safety record
2011 GMC Sierra Problems, complaints & recalls
No owner complaints about the 2011 GMC Sierra have been filed with NHTSA. It is covered by 2 recalls, the latest in December 2014 for the ignition.
NHTSA data checked
BFewer problems than a typical Sierra year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 GMC Sierra recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Gm is recalling certain model year 2011cadillac escalade, escalade esv; chevrolet silverado hd, silverado ld, suburban, tahoe; and gmc sierra hd, sierra ld, yukon, and yukon xl vehicles. The intermediate steering shaft attaching bolts may not have been tightened to the proper specification.
- The risk
- This could allow the joints to separate, and the driver could experience loss of steering increasing the risk of a crash.
- The fix
- Gm dealers will inspect and ensure that the intermediate steering shaft bolts are tightened to the proper specification. The safety recall is expected to begin on or about july 13, 2011. Owners may contact cadillac at 1-800-458-8006, chevrolet at 1-800-630-2438 and gmc at 1-866-996-9463.
What owners say
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No complaints about the 2011 GMC Sierra yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
GMC Sierra: every year compared
All Sierra years2011 GMC Sierra vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 GMC Sierra | 0 | 2 | B | |
| 2011 Ram 1500 | 689 | 4 | C | Compare |
| 2011 Dodge Ram | 0 | 4 | B | Compare |
| 2011 Toyota Tundra | 0 | 11 | C | Compare |
| 2011 Nissan Titan | 0 | 1 | A | Compare |
| 2011 Ford F-150 | 0 | 6 | A | Compare |
| 2011 Chevrolet Silverado | 0 | 2 | A | Compare |
| 2011 Chevrolet Silverado 1500 | 0 | 4 | B | Compare |
| 2011 GMC Sierra 1500 | 0 | 5 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 GMC Sierra
Does the 2011 GMC Sierra have any recalls?
Yes - NHTSA lists 2 recalls for the 2011 GMC Sierra: ignition (December 2014); linkages (June 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 GMC Sierra had?
None have been filed with NHTSA so far.
Is the 2011 GMC Sierra a reliable vehicle?
Its Safety Index is 65 out of 100 (grade B: fewer problems than a typical GMC Sierra year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2011 GMC Sierra has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data