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Safety recall · 11V368000

Structure: body IC Bus recall

NAVISTAR, INC reported this recall to NHTSA on July 22, 2011. It covers about 340 vehicles across 4 model years listed below. The repair is free.

Campaign
11V368000
Reported
Jul 22, 2011
Vehicles
340
Area
Body, doors & structure

The problem

Navistar is recalling certain model year 2011 and 2012 ic ce and re school buses manufactured from october 8, 2009, through april 14, 2011. These buses were built without or incorrectly installed floor channel reinforcements. Accordingly, the buses fail to conform with the seat back rear force and displacement requirements of federal motor vehicle safety standard no. 222, "School bus passenger seating and crash protection."

The risk

Noncompliance to the standard increases the passenger's risk of rearward ejection from the seat which may cause personal injury or death in the event of a crash.

The fix

Navistar will notify owners and dealers will repair the buses free of charge. The safety recall is expected to begin on or before september 16, 2011. Owners may contact navistar at 1-800-448-7825.

Contacts

Navistar's recall campaign number is 11513. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized IC Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V368000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2011 IC Bus CE026F
2012 IC Bus CE122F
2011 IC Bus RE07C
2012 IC Bus RE012D

Questions

Is the 11V368000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. NAVISTAR, INC's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 11V368000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 11V368000 announced?

NAVISTAR, INC reported it to NHTSA on July 22, 2011. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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