The problem
Mci is recalling certain model year 2011 mci e4500, and j4500, motor coaches manufactured from september 2010 through july 2011, equipped with a doga windshield wiper motor. An underrated fuse may have been installed at the factory, which could blow, resulting in the windshield wipers not operating.
The risk
The driver's visibility may be reduced, which in turn could result in a crash or otherwise cause personal injury or property damage.
The fix
Dealers will inspect the fuse and replace any underrated fuses that may have been installed. This service will be performed free of charge. The safety recall began on august 3, 2011. Owners may contact mci customer service at 1-800-241-2947.
Contacts
Mci's safety recall number is 362. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V379000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.