The problem
Crossroads rv is recalling certain model year 2012 redwood recreational vehicles manufactured from august 26, 2011, through january 18, 2012, equipped with a hydraulic trailer brake pump. The hydraulic pump could fail and result in a loss of braking in the trailer.
The risk
A loss of braking can lead to loss of control of the trailer increasing the risk of a crash, serious injuries, or property damage.
The fix
Crossroads rv will notify owners, and dealers will replace the hydraulic pumps free of charge. The safety recall began on february 17, 2012. Owners may contact crossroads rv at 1-888-226-7496.
Contacts
Customers may also contact the national highway traffic safety administrations vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Crossroads dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V050000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.