- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2012 Crossroads Redwood Problems, complaints & recalls
Owners have filed 2 complaints about the 2012 Crossroads Redwood with NHTSA, most often about the equipment & accessories (1) and the wheels & tires (1). It is covered by 3 recalls, the latest in November 2017 for the equipment. For comparison, the 2011 has 0 and the 2013 has 1.
NHTSA data checked
DMore problems than a typical Redwood year, for its age
#303 most complained-about 2012 vehicle
- Complaints
- 2
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2012 Crossroads Redwood problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2012 Crossroads Redwood recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.
- The risk
- The awning may unfurl unexpectedly increasing the risk of a crash.
- The fix
- Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "[email protected]," or by phone at 1-855-226-7496.
- The problem
- Crossroads rv is recalling certain model year 2012 redwood recreational vehicles manufactured from august 26, 2011, through january 18, 2012, equipped with a hydraulic trailer brake pump. The hydraulic pump could fail and result in a loss of braking in the trailer.
- The risk
- A loss of braking can lead to loss of control of the trailer increasing the risk of a crash, serious injuries, or property damage.
- The fix
- Crossroads rv will notify owners, and dealers will replace the hydraulic pumps free of charge. The safety recall began on february 17, 2012. Owners may contact crossroads rv at 1-888-226-7496.
What owners say
Be the first Redwood owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
2 complaints about the 2012 Crossroads Redwood
Newest first, as filed with NHTSA by owners.
Interstate speed with 5th wheel rv with original goodyear marathon st235/80r16 tires with approx. 5000 Miles on them. Driver side tire blew and caused $4500 worth of damage to rv. Two months later (8-13-14) it happened again, this time on passenger side. Goodyear paid my deductible without question. But these tires seem to be having tread separation at legal highway speeds and proper tire inflation and load limits. *Tr
2012 Redwood rw36re trailer. Consumer writes in regards to vehicle awning problems recall notice and seeks reimbursement. *Smd the consumer stated when he turned on the interstate, he heard a noise. When he looked out the extended mirrors, he saw the awning had come out. There was a very strong wind, so by the time he was able to stop, the braces had bent. The consumer was able to tie the awning down and managed to get home. The consumer called a service dealer, who took the awning. The service dealer called...
Read the full complaint
the consumer and informed him, the manufacturer was not willing to assist, because there was no way, the awning could have co me out on its own. The consumer eventually had the rv fixed. The consumer referenced recall # 13v372000. *Jb
Crossroads Redwood: every year compared
All Redwood years2012 Crossroads Redwood vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2012 Crossroads Redwood | 2 | 3 | D | |
| 2012 Crossroads Zinger | 1 | 2 | C | Compare |
| 2012 Crossroads Slingshot | 1 | 1 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2012 Crossroads Redwood
Does the 2012 Crossroads Redwood have any recalls?
Yes - NHTSA lists 3 recalls for the 2012 Crossroads Redwood: equipment (November 2017); equipment (August 2013); hoses, lines / piping, and fittings (February 2012). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2012 Crossroads Redwood?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1), wheels & tires (1).
How many complaints has the 2012 Crossroads Redwood had?
2 complaints have been filed with NHTSA, the first on February 5, 2014 and the latest on August 14, 2014. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2012 Crossroads Redwood a reliable vehicle?
Its Safety Index is 33 out of 100 (grade D: more problems than a typical Crossroads Redwood year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Redwood years have the most complaints?
2014 (3), 2012 (2), 2015 (2). See every Crossroads Redwood year compared.
What should I do if my 2012 Crossroads Redwood has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data