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2011-2022 · 12 model years

Crossroads Redwood Problems by year

Owners have filed 12 complaints about the Crossroads Redwood across 12 model years, and it has 11 recalls. The 2014 has the most complaints once its age is allowed for (3). The most reported problem area is the suspension, followed by the wheels & tires.

Most complaints for its age20143 complaints · 3 recallsSee the 2014
Complaints
12
Recalls
11
Crashes
0
Fires
0
Injuries
0
Deaths
0

Redwood complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20220100-C
20210100-B
20200200-C
20191100-B
20181200-C
20172200SuspensionC
20160200-C
20152100Electrical systemB
20143300Wheels & tiresD
20131300Electrical systemD
20122300Equipment & accessoriesD
20110100-A

Most common Redwood problems

Crossroads Redwood recalls 11

Equipment

17V7550001,205,997 vehicles affected

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at...

Latest Redwood complaints

2019 Crossroads RedwoodOther & unknown

On may 15, 2020, I picked up my 2019 crossroads redwood (3951wb) from catoosa, oklahoma to take it back to alpine, texas after it being at tulsa rv for six months for significant warranty repairs. On the way back to alpine, somewhere along the route the rear axle's right-side leaf spring sheared in half. Due to weight of the rv and the size of my truck, I did not feel the leaf spring shear in half. When I arrived at the campground in alpine, I noticed the rv was leaning about three inches lower on my truck on...

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the right side. I had to level the rv with a ramp on a level site. The broken leaf spring was hidden by the tire. I looked under the rv and then saw the damage to the leaf spring, i-beam and motor suspension system. Keystone/lippert sent out a mobile tech to repair the damage. Keystone had to replace tires which only had about 4500 miles on them. The lippert technician did not come right out and say it, but he hinted the leaf springs are not strong enough for the weight of the rv. His job is to go to broken down keystone rvs with lippert chassis suspension failures. I am not sure how much longer I could have driven the rv without cutting deeper into the i-beam or for the rear axle to rip free from the frame causing me to wreck or injuring myself or others around me.*Dt*dt*jb*dt*jb

Filed Incident Unknown or otherNHTSA 11338816
2018 Crossroads RedwoodOther & unknown

Cpsc: microwave hadn't been used in approximately 2 hours. When we went to use it next the inside of the microwave was to hot to touch. *Dt *js *dt vin not available. *Jb

Filed Incident Unknown or otherNHTSA 11129068
2017 Crossroads RedwoodSuspension

The leaf springs on my unit were bending in the wrong direction. A friend following me on the interstate highway told me my trailer was leaning to the left while driving. I crawled underneath the unit and found the springs on the left side bent. I thought maybe I had overloaded the trailer so I went to the cat certified scales and found I was under the factory specs by at least 300 or more lbs. I talking with fellow redwood owners I discovered they have had this same issue and even some that had broken that...

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spring while driving. This is a factory defect either in the weight capacity of the springs or quality of the china made springs on these units. If these break off it could be a catastrophic outcome for the person towing. Major safety defect in my mind. I am a ase master auto technician so I am very knowledgeable of suspensions and axles.*Dt the consumer stated he received springs under warranty and no further action is required. *Tr

Filed Incident SuspensionNHTSA 11121598
2014 Crossroads RedwoodSuspension

I have a 2014 redwood gk38 this 5th wheel rv was built with 7000 pound axles. Last december in the mobile, al area within 40 miles of each other I had 2 leaf springs break on the rear axle. One on the way down to port charlotte fl and one returning home to texas. My concern is this issue is not isolated to just my redwood that this is very common problem because these 5th wheels are advertised and full time living units and have very heavy upgrades to the interior to withstand full-time living in them. I am a...

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member of the redwood owners group and there have been numerous complaints of these springs breaking for a number of years. When the 2016 model year came the manufacturer came out with 8000 pound springs as standard equipment. I was very fortunate that my first spring snapped when pulling into the campground 5 mph I was staying for the night. The second spring snapped coming into magnolia springs al I was traveling at around 10 miles per hour. Had I been on i-10 traveling at highway speed this could have been catastrophic think about it happening in the mobile bay tunnel which I traveled through twice during this trip. Now I feel that the manufacturer has miss led its customers into a dangerous situation since they state on the closet entrance door that the weight of the rv in my case is 13700 pounds without upgrades or customer belongings. They also state the pin weight of this around 3500 pounds. This would lead one to believe that the axles are well with in the safety zone. Yet so many people are encountering the same issue with broken springs. I will post this to the members sight and would hope that this issue is looked into not only for the safety of the owners that have these rv's but the general public traveling our highways around us. As a result many of us owners are choosing to replace their current suspensions at great out of pocket cost.

Filed Incident SuspensionNHTSA 11121281
2014 Crossroads RedwoodWheels & tires

Traveling north on i-65 outside bowling green ky traveling@60 miles per hour in the right lane. Rear tire blew out on passenger side of rv. Causing 3000.00 Damage to rv. Repaired by duncan rv repair in elkhart, in. Deductible was $750. Replaced both tires on the passenger side with the drivers side tires and install new carlisle tires on drivers side. Tire turned over to progressive ins. Carlisle refused to return my deductible. That was the first blowout in july 23 2015 the second blowout was june 12 2016. This...

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time it was the front tire on the passenger side dame batch with a build date of "0114". The damage to the rv was more extensive so far the cost to repair is more than $5000 with a $500.00 Deductible. Has not been repaired yet but have an apt in oct at duncans again. Before every trip I ensure that there is 95psi in each tire and that the torque on the lugs is 110 ft lbs. Ant every rest stop the temp of the tires are measured with a infrared thermometer to ensure that everything is good.

Filed Incident TiresNHTSA 10899792

Questions about the Crossroads Redwood

Which Crossroads Redwood years have the most problems?

By the number of complaints owners filed with NHTSA: 2014 (3), 2012 (2), 2015 (2). Allowing for how long each has been on the road, the 2014 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Crossroads Redwood years have the fewest complaints?

Among model years that have been on the road for at least three years, 2011, 2015, 2019 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Redwood years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Crossroads Redwood problems?

Across every model year, owners report problems with the suspension (4), wheels & tires (3), electrical system (3) most often.

How many recalls does the Crossroads Redwood have?

NHTSA lists 11 recalls across all Crossroads Redwood model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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