- The problem
- Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.
- The risk
- If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.
- The fix
- Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.
Vehicle safety record
2016 Crossroads Redwood Problems, complaints & recalls
No owner complaints about the 2016 Crossroads Redwood have been filed with NHTSA. It is covered by 2 recalls, the latest in May 2018 for the labels.
NHTSA data checked
CAbout as many problems as a typical Redwood year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2016 Crossroads Redwood recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
What owners say
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No complaints about the 2016 Crossroads Redwood yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Crossroads Redwood: every year compared
All Redwood years2016 Crossroads Redwood vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2016 Crossroads Redwood | 0 | 2 | C | |
| 2016 Crossroads Sunset Trail | 1 | 5 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2016 Crossroads Redwood
Does the 2016 Crossroads Redwood have any recalls?
Yes - NHTSA lists 2 recalls for the 2016 Crossroads Redwood: labels (May 2018); equipment (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2016 Crossroads Redwood had?
None have been filed with NHTSA so far.
Is the 2016 Crossroads Redwood a reliable vehicle?
Its Safety Index is 55 out of 100 (grade C: about as many problems as a typical Crossroads Redwood year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Redwood years have the most complaints?
2014 (3), 2012 (2), 2015 (2). See every Crossroads Redwood year compared.
What should I do if my 2016 Crossroads Redwood has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data