- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2016 Crossroads Sunset Trail Problems, complaints & recalls
Owners have filed 1 complaint about the 2016 Crossroads Sunset Trail with NHTSA. It is covered by 5 recalls, the latest in November 2017 for the equipment. For comparison, the 2015 has 2 and the 2017 has 1.
NHTSA data checked
FFar more problems than a typical Sunset Trail year, for its age
#408 most complained-about 2016 vehicle
- Complaints
- 1
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2016 Crossroads Sunset Trail recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016-2017 Hill Country and Sunset Trail recreational trailers manufactured May 13, 2015, to April 18, 2016 and equipped with an outside kitchen compartment. In the affected trailers, the inside range burners may be extinguished unintentionally when the outside kitchen compartment door is opened.
- The risk
- With the burners extinguished, the propane may continue to flow, creating a build up of propane gas, which in the presence of an ignition source, can increase the risk of a fire and/or explosion.
- The fix
- Crossroads has notified owners, and dealers will install a piece of trim to cover the air gap behind the inside range to the outside kitchen, free of charge. The recall began on June 9, 2016. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroad's number for this recall is 16-254.
- The problem
- DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2015-2016 Sunset Trail trailers manufactured November 14, 2014, to September 1, 2015. The affected trailers are equipped with kitchen ranges that were installed without a panel to isolate the range from air movement.
- The risk
- Without the required isolation panel, a back draft may occur from the top burner increasing the risk of a potential explosion, fire or carbon monoxide build up.
- The fix
- Crossroads has notified owners, and dealers will install the panel to prevent air movement affecting the kitchen range, free of charge. The recall began on September 25, 2015. Owners may contact Crossroads at 1-855-226-7496 or by email at [email protected]. Crossroads' number for this recall is 38.
- The problem
- DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016 Cruiser, Cruiser Aire, ReZerve, Elevation, Hampton, Longhorn, Longhorn Rezerve, Z1, Zinger, and Sunset Trail recreational trailers. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
- The risk
- If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
- The fix
- Crossroads has notified owners, and dealers will replace the defective hubs, free of charge. The recall began on April 14, 2015. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroads number for this recall is 37.
- The problem
- DS Corp, doing business as Crossroads RV (Crossroads), is recalling certain model year 2016 Crossroads Sunset Trail, Cruiser Aire, Cruiser, Cameo, and ReZerve recreational trailers manufactured March 4, 2015, to March 20, 2015. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.
- The risk
- If the room extends while vehicle is in motion, there is an increased risk of a crash.
- The fix
- Crossroads will notify owners, and dealers will replace the slide room mechanism attaching screws, free of charge. The recall began on April 6, 2015. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroads number for this recall is 36.
What owners say
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1 complaints about the 2016 Crossroads Sunset Trail
Newest first, as filed with NHTSA by owners.
I recently purchased a new 2016 crossroads 240bi recreational vehicle (rv) from a dealer in vermont.The sewage tank was hooked up wrong allowing raw sewage to spill out of the sewage tank and into the rv shower and ultimately onto the ground of a campground, state park or highway (depending on the location I was camping.The dealer is aware of the problem and scheduled the repair for about a month away, but indicated that it was ok to continue using and was not concerned about the raw sewage spilling. The...
Read the full complaint
manufacturer of the rv (crossroads rv) also agreed that I continue using the rv even though sewage contamination occurred to the rv and ground and could occur in the future.Rv sewage from a toilet is supposed to go into a sealed black tank and nothing else is plumbed to it, which would prevent contamination from other fixtures such as a sink or shower. In my case the toilet tank was improperly plumbed (by admission of the manufacturer), allowing the sewage to back up into the shower and out of the trailer while towing. I first learned of the problem when my children were taking a shower and the the tank filled and sewage backed up into the shower. While towing the trailer raw sewage backed into the shower and drained onto the road as we were towing the rv. When I spoke to a technician from the dealer he told me he believed this was a manufacturing mistake made to all of this particular model in the production line. He told me that if it had a "p" trap it should prevent overflow while towing. I took a chance and hoped he was right and towed it home to the dealer clean out station. When I arrived near home I discovered raw sewage was leaking out of the rv from the shower pan. I contacted the president of crossroads rv to inform him of the problem and he had the regional sales manager call me telling me they would repair the defect. I would welcome any guidance.
Crossroads Sunset Trail: every year compared
All Sunset Trail yearsQuestions about the 2016 Crossroads Sunset Trail
Does the 2016 Crossroads Sunset Trail have any recalls?
Yes - NHTSA lists 5 recalls for the 2016 Crossroads Sunset Trail: equipment (November 2017); recreational vehicle / trailer (June 2016); equipment (September 2015); non-powered axle assembly (April 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2016 Crossroads Sunset Trail had?
1 complaints have been filed with NHTSA, the first on August 24, 2015 and the latest on August 24, 2015. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2016 Crossroads Sunset Trail a reliable vehicle?
Its Safety Index is 8 out of 100 (grade F: far more problems than a typical Crossroads Sunset Trail year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Sunset Trail years have the most complaints?
2015 (2), 2006 (1), 2011 (1). See every Crossroads Sunset Trail year compared.
What should I do if my 2016 Crossroads Sunset Trail has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data