- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2015 Crossroads Sunset Trail Problems, complaints & recalls
Owners have filed 2 complaints about the 2015 Crossroads Sunset Trail with NHTSA, most often about the suspension (2) and the electrical system (1). It is covered by 3 recalls, the latest in November 2017 for the equipment. For comparison, the 2014 has 0 and the 2016 has 1.
NHTSA data checked
FFar more problems than a typical Sunset Trail year, for its age
#361 most complained-about 2015 vehicle
- Complaints
- 2
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2015 Crossroads Sunset Trail problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2015 Crossroads Sunset Trail recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2015-2016 Sunset Trail trailers manufactured November 14, 2014, to September 1, 2015. The affected trailers are equipped with kitchen ranges that were installed without a panel to isolate the range from air movement.
- The risk
- Without the required isolation panel, a back draft may occur from the top burner increasing the risk of a potential explosion, fire or carbon monoxide build up.
- The fix
- Crossroads has notified owners, and dealers will install the panel to prevent air movement affecting the kitchen range, free of charge. The recall began on September 25, 2015. Owners may contact Crossroads at 1-855-226-7496 or by email at [email protected]. Crossroads' number for this recall is 38.
- The problem
- Crossroads RV is recalling certain model year 2015 Sunset Trail, Zinger, and Reserve recreational trailers manufactured February 20, 2014, through February 28, 2014. The affected trailers may have been built with frame spring hangers that may be brittle and susceptible to fracturing.
- The risk
- A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.
- The fix
- Crossroads RV will notify owners, and dealers will inspect and replace the frame spring hangers, as necessary, free of charge. The recall began in April 2014. Owners may contact Crossroads at 1-855-226-7496.
What owners say
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2 complaints about the 2015 Crossroads Sunset Trail
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2015 crossroads sunset trail reserve. While attempting to park the rv, the rear frame's spring hanger fractured on the driver's side. The dealer was not contacted. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 14v156000 (suspension). The vehicle was not diagnosed or repaired. The approximate failure mileage was 1,200.
On may 24th, 2014, we purchased a 2015 sunset trail 33bd, manufactured by ds corp, dba crossroads recreational vehicles, from mactaw inc, dba pete's rv center, at their indiana location.We went camping on july16th, 2014 thru july 20, 2014, as we were leaving, water gushed out from underneath the rv.On july 21st, 2014, we took a few screws from the underbelly of the rv to see if we could see where the leak was coming from.When we let down the underbelly, we were shocked at what we had found.All of our electrical...
Read the full complaint
wires, plumbing lines, and hvac ducts were laying in water on top of this 3/32" thick cardboard looking underbelly, running through six, 6 to 8" jagged holes cut in 2 of our main beams.I immediately contacted joe vartuli, our salesman, and informed him of what had happened.I then sent him pictures and videos on july 23, as I was having problems uploading them due to their size, as well as contacted the manufacturer and was put through to terry baughman.After many conversations and sending numerous emails to 8 different people at crossroads rv, I get a call from angie cox, his supervisor, and we had a very lengthy conversation, resulting in she wants to, in her words, tidy up things and feels there is no problems with the electrical wires, plumbing lines, and hvac ducts rubbing against the 6 jagged holes cut in the main beams as well as them being exposed to hazardous locations.She also has no problems with the structual integrity of the beams that were cut as she said that was by design.I told her that the only way to fix the numerous problems underneath and to bring it up to code and proper standards was that the unit would have to be dismantled to properly install and replace the electrical wires, plumbing lines, hvac ducts, as well as the 2 main beams, as their condition now and in the future has been greatly affected by negligent and improper installation. *Tr
Crossroads Sunset Trail: every year compared
All Sunset Trail years2015 Crossroads Sunset Trail vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2015 Crossroads Sunset Trail | 2 | 3 | F | |
| 2015 Crossroads Redwood | 2 | 1 | B | Compare |
| 2015 Crossroads Zinger | 1 | 2 | C | Compare |
| 2015 Crossroads Cruiser | 1 | 2 | C | Compare |
| 2015 Crossroads Zinger Z-1 | 1 | 1 | - | Compare |
| 2015 Crossroads Elevation | 1 | 1 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2015 Crossroads Sunset Trail
Does the 2015 Crossroads Sunset Trail have any recalls?
Yes - NHTSA lists 3 recalls for the 2015 Crossroads Sunset Trail: equipment (November 2017); equipment (September 2015); hanger / bracket (March 2014). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2015 Crossroads Sunset Trail?
By the complaints owners filed with NHTSA, the most common problem areas are the suspension (2), electrical system (1).
How many complaints has the 2015 Crossroads Sunset Trail had?
2 complaints have been filed with NHTSA, the first on August 11, 2014 and the latest on December 11, 2018. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2015 Crossroads Sunset Trail a reliable vehicle?
Its Safety Index is 13 out of 100 (grade F: far more problems than a typical Crossroads Sunset Trail year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Sunset Trail years have the most complaints?
2015 (2), 2006 (1), 2011 (1). See every Crossroads Sunset Trail year compared.
What should I do if my 2015 Crossroads Sunset Trail has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data