- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2011 Crossroads Sunset Trail Problems, complaints & recalls
Owners have filed 1 complaint about the 2011 Crossroads Sunset Trail with NHTSA, most often about the equipment & accessories (1). It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2010 has 0 and the 2012 has 0.
NHTSA data checked
FFar more problems than a typical Sunset Trail year, for its age
#343 most complained-about 2011 vehicle
- Complaints
- 1
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2011 Crossroads Sunset Trail problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2011 Crossroads Sunset Trail recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Crossroads is recalling certain model year 2011 zinger and sunset trail trailers manufactured from august 15, 2010, through september 29, 2010, equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
- The risk
- A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
- The fix
- Crossroads is working with atwood and will replace or repair the stoves free of charge. All the affected vehicles are contained at crossroads' dealerships. Therefore, an owner notification letter will not be issued for this campaign. Owners may contact atwood at 1-574-266-4749 or crossroads at 1-888-226-7496.
What owners say
Be the first Sunset Trail owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
1 complaints about the 2011 Crossroads Sunset Trail
Newest first, as filed with NHTSA by owners.
Cpsc#i12b0096a. Crossroads sunset trailer. Consumer stated the trailer is stuck in the slide out position. *Ln the consumer stated the slide out became stuck two more times; once while in his possession and once at the dealer, when the claimed it was fixed. There was no manual override for emergency situations, but rather an electrical bypass system that was not accessible because it was hidden on a sidewall cabinet next to the floor. To make the slide out travel ready by pushing it back in, required a step ladder, tools, specific mechanical knowledge of the slide out system and three people to push it back.
Crossroads Sunset Trail: every year compared
All Sunset Trail years2011 Crossroads Sunset Trail vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Crossroads Sunset Trail | 1 | 2 | F | |
| 2011 Crossroads Zinger | 1 | 3 | D | Compare |
| 2011 Crossroads Cruiser | 1 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Crossroads Sunset Trail
Does the 2011 Crossroads Sunset Trail have any recalls?
Yes - NHTSA lists 2 recalls for the 2011 Crossroads Sunset Trail: equipment (November 2017); equipment (October 2010). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2011 Crossroads Sunset Trail?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1).
How many complaints has the 2011 Crossroads Sunset Trail had?
1 complaints have been filed with NHTSA, the first on November 8, 2012 and the latest on November 8, 2012. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2011 Crossroads Sunset Trail a reliable vehicle?
Its Safety Index is 23 out of 100 (grade F: far more problems than a typical Crossroads Sunset Trail year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Sunset Trail years have the most complaints?
2015 (2), 2006 (1), 2011 (1). See every Crossroads Sunset Trail year compared.
What should I do if my 2011 Crossroads Sunset Trail has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data