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Vehicle safety record

2017 Crossroads Sunset Trail Problems, complaints & recalls

Owners have filed 1 complaint about the 2017 Crossroads Sunset Trail with NHTSA, most often about the equipment & accessories (1). It is covered by 2 recalls, the latest in November 2017 for the equipment. For comparison, the 2016 has 1 and the 2018 has 0.

NHTSA data checked

FFar more problems than a typical Sunset Trail year, for its age

#381 most complained-about 2017 vehicle

Complaints
1
Recalls
2
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2017 Crossroads Sunset Trail problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2017 Crossroads Sunset Trail recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment: recreational vehicle / trailer

16V409000114 vehicles affected

The problem
DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016-2017 Hill Country and Sunset Trail recreational trailers manufactured May 13, 2015, to April 18, 2016 and equipped with an outside kitchen compartment. In the affected trailers, the inside range burners may be extinguished unintentionally when the outside kitchen compartment door is opened.
The risk
With the burners extinguished, the propane may continue to flow, creating a build up of propane gas, which in the presence of an ignition source, can increase the risk of a fire and/or explosion.
The fix
Crossroads has notified owners, and dealers will install a piece of trim to cover the air gap behind the inside range to the outside kitchen, free of charge. The recall began on June 9, 2016. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroad's number for this recall is 16-254.

What owners say

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1 complaints about the 2017 Crossroads Sunset Trail

Newest first, as filed with NHTSA by owners.

Equipment & accessories

Tl* the contact owns a 2017 crossroads sunset trail. The contact received notification of nhtsa campaign number: 17v755000 (equipment); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available due to a backorder on the parts. The contact had not experienced a failure. Parts distribution disconnect.

Filed Incident Equipment · Unknown or otherNHTSA 11076858

Crossroads Sunset Trail: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20180100-C
20171200Equipment & accessoriesF
20161500-F
20152300SuspensionF
20140100-C
20131100SuspensionC
All Sunset Trail years

2017 Crossroads Sunset Trail vs rivals

VehicleComplaintsRecallsCrashesGrade
2017 Crossroads Sunset Trail120F
2017 Crossroads Redwood220CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2017 Crossroads Sunset Trail

Does the 2017 Crossroads Sunset Trail have any recalls?

Yes - NHTSA lists 2 recalls for the 2017 Crossroads Sunset Trail: equipment (November 2017); recreational vehicle / trailer (June 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2017 Crossroads Sunset Trail?

By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1).

How many complaints has the 2017 Crossroads Sunset Trail had?

1 complaints have been filed with NHTSA, the first on March 8, 2018 and the latest on March 8, 2018. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2017 Crossroads Sunset Trail a reliable vehicle?

Its Safety Index is 23 out of 100 (grade F: far more problems than a typical Crossroads Sunset Trail year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Crossroads Sunset Trail years have the most complaints?
What should I do if my 2017 Crossroads Sunset Trail has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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