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2006-2022 · 14 model years

Crossroads Sunset Trail Problems by year

Owners have filed 8 complaints about the Crossroads Sunset Trail across 14 model years, and it has 8 recalls. The 2016 has the most complaints once its age is allowed for (1). The most reported problem area is the suspension, followed by the electrical system.

Most complaints for its age20161 complaint · 5 recallsSee the 2016
Complaints
8
Recalls
8
Crashes
0
Fires
0
Injuries
0
Deaths
0

Sunset Trail complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20221000Electrical systemB
20180100-C
20171200Equipment & accessoriesF
20161500-F
20152300SuspensionF
20140100-C
20131100SuspensionC
20120100-C
20111200Equipment & accessoriesF
20100100-C
20090100-C
20080100-C
20070100-C
20061200SuspensionF

Most common Sunset Trail problems

Crossroads Sunset Trail recalls 8

Equipment

17V7550001,205,997 vehicles affected

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at...

Latest Sunset Trail complaints

2022 Crossroads Sunset TrailElectrical system

I receive a safety recall letter 22V-117 Safety advisory 22-424 regarding : 1.- Circuit that is not properly protected by GFCI . the outside receptacle is not properly protected by GFCI . 2.- This is not on the letter There is a leak under the RV in between the black mesh and the bottom of the RV. I just find it because it took time to fill that area as a ballon and it need to be repaired preventing the mesh rip in pieces because of the water weight .

Filed Incident Electrical systemNHTSA 11464294
2015 Crossroads Sunset TrailSuspension

Tl* the contact owns a 2015 crossroads sunset trail reserve. While attempting to park the rv, the rear frame's spring hanger fractured on the driver's side. The dealer was not contacted. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 14v156000 (suspension). The vehicle was not diagnosed or repaired. The approximate failure mileage was 1,200.

Filed Incident SuspensionNHTSA 11160789
2017 Crossroads Sunset TrailEquipment & accessories

Tl* the contact owns a 2017 crossroads sunset trail. The contact received notification of nhtsa campaign number: 17v755000 (equipment); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available due to a backorder on the parts. The contact had not experienced a failure. Parts distribution disconnect.

Filed Incident Equipment · Unknown or otherNHTSA 11076858
2013 Crossroads Sunset TrailSuspension

The electric stabilizing jacks extend on their own. They extend while sitting still as well as driving. The manual electric switch will not engage to retract them until they have fully extended. While we were driving this happened several times and one time almost caused us to have an accident. I saw them in the truck mirror and alerted my husband we had to pull over immediately as they would not stop extending. By the time we pulled over, they were fully extended and even jacked up the back of our truck. It...

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dug the foot of the jack into the asphalt to where we had to use a large 3 ton jack to "jack' up the trailer enough to dislodge the foot from the asphalt. We then manually retraced the jacks and had to "c-clamp" them in order to ensure they would not extended again while driving so that we could run it to the shop. The shop thought they had fixed them by replacing the switches, but as we were driving home, remind you-we were driving...They extended again causing a safety issue. We had to remove the electric wire so that no electricity could go through them in order to get back to the shop. I have read this to be an issue with many people who own the crossroads sunset trail. There should be a recall on these travel trailers that have the electric stabilizing jacks. Also, while the trailer was parked in our driveway....Two times in a week they extended on their own leaving the front of our trailer fully off the ground. If we did not have tire brakes between our tires, it would have rolled into our home due to the grade of the drive.

Filed Incident SuspensionNHTSA 11031793
2016 Crossroads Sunset TrailOther & unknown

I recently purchased a new 2016 crossroads 240bi recreational vehicle (rv) from a dealer in vermont.The sewage tank was hooked up wrong allowing raw sewage to spill out of the sewage tank and into the rv shower and ultimately onto the ground of a campground, state park or highway (depending on the location I was camping.The dealer is aware of the problem and scheduled the repair for about a month away, but indicated that it was ok to continue using and was not concerned about the raw sewage spilling. The...

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manufacturer of the rv (crossroads rv) also agreed that I continue using the rv even though sewage contamination occurred to the rv and ground and could occur in the future.Rv sewage from a toilet is supposed to go into a sealed black tank and nothing else is plumbed to it, which would prevent contamination from other fixtures such as a sink or shower. In my case the toilet tank was improperly plumbed (by admission of the manufacturer), allowing the sewage to back up into the shower and out of the trailer while towing. I first learned of the problem when my children were taking a shower and the the tank filled and sewage backed up into the shower. While towing the trailer raw sewage backed into the shower and drained onto the road as we were towing the rv. When I spoke to a technician from the dealer he told me he believed this was a manufacturing mistake made to all of this particular model in the production line. He told me that if it had a "p" trap it should prevent overflow while towing. I took a chance and hoped he was right and towed it home to the dealer clean out station. When I arrived near home I discovered raw sewage was leaking out of the rv from the shower pan. I contacted the president of crossroads rv to inform him of the problem and he had the regional sales manager call me telling me they would repair the defect. I would welcome any guidance.

Filed Incident Unknown or otherNHTSA 10758968
2015 Crossroads Sunset TrailSuspensionElectrical system

On may 24th, 2014, we purchased a 2015 sunset trail 33bd, manufactured by ds corp, dba crossroads recreational vehicles, from mactaw inc, dba pete's rv center, at their indiana location.We went camping on july16th, 2014 thru july 20, 2014, as we were leaving, water gushed out from underneath the rv.On july 21st, 2014, we took a few screws from the underbelly of the rv to see if we could see where the leak was coming from.When we let down the underbelly, we were shocked at what we had found.All of our electrical...

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wires, plumbing lines, and hvac ducts were laying in water on top of this 3/32" thick cardboard looking underbelly, running through six, 6 to 8" jagged holes cut in 2 of our main beams.I immediately contacted joe vartuli, our salesman, and informed him of what had happened.I then sent him pictures and videos on july 23, as I was having problems uploading them due to their size, as well as contacted the manufacturer and was put through to terry baughman.After many conversations and sending numerous emails to 8 different people at crossroads rv, I get a call from angie cox, his supervisor, and we had a very lengthy conversation, resulting in she wants to, in her words, tidy up things and feels there is no problems with the electrical wires, plumbing lines, and hvac ducts rubbing against the 6 jagged holes cut in the main beams as well as them being exposed to hazardous locations.She also has no problems with the structual integrity of the beams that were cut as she said that was by design.I told her that the only way to fix the numerous problems underneath and to bring it up to code and proper standards was that the unit would have to be dismantled to properly install and replace the electrical wires, plumbing lines, hvac ducts, as well as the 2 main beams, as their condition now and in the future has been greatly affected by negligent and improper installation. *Tr

Filed Incident Suspension · Electrical systemNHTSA 10621274

Questions about the Crossroads Sunset Trail

Which Crossroads Sunset Trail years have the most problems?

By the number of complaints owners filed with NHTSA: 2015 (2), 2006 (1), 2011 (1). Allowing for how long each has been on the road, the 2016 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Crossroads Sunset Trail years have the fewest complaints?

Among model years that have been on the road for at least three years, 2022 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Sunset Trail years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Crossroads Sunset Trail problems?

Across every model year, owners report problems with the suspension (4), electrical system (2), equipment & accessories (2) most often.

How many recalls does the Crossroads Sunset Trail have?

NHTSA lists 8 recalls across all Crossroads Sunset Trail model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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