- The problem
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Vehicle safety record
2013 Crossroads Sunset Trail Problems, complaints & recalls
Owners have filed 1 complaint about the 2013 Crossroads Sunset Trail with NHTSA, most often about the suspension (1). It is covered by 1 recall, the latest in November 2017 for the equipment. For comparison, the 2012 has 0 and the 2014 has 0.
NHTSA data checked
CAbout as many problems as a typical Sunset Trail year, for its age
#399 most complained-about 2013 vehicle
- Complaints
- 1
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2013 Crossroads Sunset Trail problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2013 Crossroads Sunset Trail recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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1 complaints about the 2013 Crossroads Sunset Trail
Newest first, as filed with NHTSA by owners.
The electric stabilizing jacks extend on their own. They extend while sitting still as well as driving. The manual electric switch will not engage to retract them until they have fully extended. While we were driving this happened several times and one time almost caused us to have an accident. I saw them in the truck mirror and alerted my husband we had to pull over immediately as they would not stop extending. By the time we pulled over, they were fully extended and even jacked up the back of our truck. It...
Read the full complaint
dug the foot of the jack into the asphalt to where we had to use a large 3 ton jack to "jack' up the trailer enough to dislodge the foot from the asphalt. We then manually retraced the jacks and had to "c-clamp" them in order to ensure they would not extended again while driving so that we could run it to the shop. The shop thought they had fixed them by replacing the switches, but as we were driving home, remind you-we were driving...They extended again causing a safety issue. We had to remove the electric wire so that no electricity could go through them in order to get back to the shop. I have read this to be an issue with many people who own the crossroads sunset trail. There should be a recall on these travel trailers that have the electric stabilizing jacks. Also, while the trailer was parked in our driveway....Two times in a week they extended on their own leaving the front of our trailer fully off the ground. If we did not have tire brakes between our tires, it would have rolled into our home due to the grade of the drive.
Crossroads Sunset Trail: every year compared
All Sunset Trail years2013 Crossroads Sunset Trail vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2013 Crossroads Sunset Trail | 1 | 1 | C | |
| 2013 Crossroads Zinger | 4 | 1 | C | Compare |
| 2013 Crossroads Elevation | 2 | 2 | D | Compare |
| 2013 Crossroads Redwood | 1 | 3 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2013 Crossroads Sunset Trail
Does the 2013 Crossroads Sunset Trail have any recalls?
Yes - NHTSA lists 1 recall for the 2013 Crossroads Sunset Trail: equipment (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2013 Crossroads Sunset Trail?
By the complaints owners filed with NHTSA, the most common problem areas are the suspension (1).
How many complaints has the 2013 Crossroads Sunset Trail had?
1 complaints have been filed with NHTSA, the first on October 4, 2017 and the latest on October 4, 2017. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2013 Crossroads Sunset Trail a reliable vehicle?
Its Safety Index is 41 out of 100 (grade C: about as many problems as a typical Crossroads Sunset Trail year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Crossroads Sunset Trail years have the most complaints?
2015 (2), 2006 (1), 2011 (1). See every Crossroads Sunset Trail year compared.
What should I do if my 2013 Crossroads Sunset Trail has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data