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Vehicle safety record

2013 Crossroads Zinger Problems, complaints & recalls

Owners have filed 4 complaints about the 2013 Crossroads Zinger with NHTSA, most often about the suspension (3) and the wheels & tires (1). Those complaints describe 1 fire. It is covered by 1 recall, the latest in November 2017 for the equipment. For comparison, the 2012 has 1 and the 2014 has 0.

NHTSA data checked

CAbout as many problems as a typical Zinger year, for its age

#278 most complained-about 2013 vehicle

Complaints
4
Recalls
1
Crashes
0
Fires
1
Injuries
0
Deaths
0

Most common 2013 Crossroads Zinger problems

Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2013 Crossroads Zinger recalls 1

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V7550001,205,997 vehicles affected

The problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

What owners say

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4 complaints about the 2013 Crossroads Zinger

Newest first, as filed with NHTSA by owners.

SuspensionFire

Tl* the contact owns a 2013 crossroad zinger travel trailer. The contact stated that the axle started to smoke and bend while driving. The vehicle was taken to an independent mechanic and was diagnosed that the axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall to the trailer and referred the contact to nhtsa. The contact mention there was a nhtsa campaign number: 11v161000 (equipment) but her vin was not included.

Filed Incident SuspensionNHTSA 11342092
Suspension

The axles bent and caused tire damage that may result in tire failure. The axles are made by lippert components, inc. Lc35-sb-85-68.5-Nosp-os-l-545-7242-30pt. *Tr

Filed Incident SuspensionNHTSA 10587414
Body, doors & structure

Tl* the contact owns a 2013 crossroad zinger trailer. The contact stated that he received notification of nhtsa campaign number 13e039000 (equipment , latches/locks/linkages) and it had been months since the part was ordered which still had not arrived. The manufacturer was not contacted about the issue. The contact had not experienced a failure. The vin was unavailable.

Filed Incident Latches / locks / linkagesNHTSA 10579659
SuspensionWheels & tires

The 2013 crossroads zinger travel trailer I purchased has a 3401.94 Kg or 7500 lb gvwr/pnbv, the tires on the unit are 205/75r15 load range c. The max load of the tires are 1820 lb @ 50 lbs psi max pressure cold. The combined load for the tires is 7280 lbs on a trailer that has a label of gvwr of 7500 lbs, this inaccurate label leads to improper vehicle loading specifications. This is a safety issue which could lead to a tire failure which may result in personal injury or property damage. *Tr

Filed Incident Suspension · Tires · WheelsNHTSA 10535956

Crossroads Zinger: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20170200-C
20160200-C
20151200Wheels & tiresC
20140100-A
20134101SuspensionC
20121200Body, doors & structureC
20111300Equipment & accessoriesD
20100200-C
20090100-A
All Zinger years

2013 Crossroads Zinger vs rivals

VehicleComplaintsRecallsCrashesGrade
2013 Crossroads Zinger410C
2013 Crossroads Elevation220DCompare
2013 Crossroads Redwood130DCompare
2013 Crossroads Sunset Trail110CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2013 Crossroads Zinger

Does the 2013 Crossroads Zinger have any recalls?

Yes - NHTSA lists 1 recall for the 2013 Crossroads Zinger: equipment (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2013 Crossroads Zinger?

By the complaints owners filed with NHTSA, the most common problem areas are the suspension (3), wheels & tires (1), body, doors & structure (1).

How many complaints has the 2013 Crossroads Zinger had?

4 complaints have been filed with NHTSA, the first on August 18, 2013 and the latest on July 29, 2020. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.

Is the 2013 Crossroads Zinger a reliable vehicle?

Its Safety Index is 41 out of 100 (grade C: about as many problems as a typical Crossroads Zinger year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Crossroads Zinger years have the most complaints?
What should I do if my 2013 Crossroads Zinger has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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